Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, maintain store cleanliness, and meet sales targets.
- Company: Join M&S, a leading retailer committed to inclusivity and innovation.
- Benefits: Earn £12.00 per hour, increasing to £12.60; enjoy unsocial hours premium.
- Why this job: Be the face of M&S, delivering exceptional service and making a real impact.
- Qualifications: Must be 18+ with strong customer service skills and adaptability.
- Other info: Flexible working options available; training provided for digital tools.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Working Pattern
- Sunday: 0600-1000
- Friday: 0430-0830
- Saturday: 0430-0830
Please note that you must be 18 years old or over to apply for this vacancy, due to the unsocial hours involved. An unsocial premium of £3 per hour is paid for hours worked between 2200-0600. The rate of pay for this vacancy is £12.00 per hour (increasing to £12.60 from 1st April).
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Foods - Perth - Perth, Perth And Kinross employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Foods - Perth - Perth, Perth And Kinross
✨Tip Number 1
Familiarise yourself with M&S's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Practice engaging with customers in a friendly and helpful manner. Whether it's through role-playing scenarios or volunteering in customer-facing roles, showcasing your ability to connect with people will be crucial in this position.
✨Tip Number 3
Be prepared to discuss your adaptability and how you've handled feedback in the past. M&S values employees who can adjust to changing situations and learn from experiences, so have examples ready to share.
✨Tip Number 4
Showcase your digital skills by being familiar with the tools and technologies used in retail. Mention any experience you have with digital communication channels, as this is increasingly important in delivering excellent customer service.
We think you need these skills to ace Customer Assistant - Foods - Perth - Perth, Perth And Kinross
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since this role focuses on delivering excellent customer service, make sure to emphasise any relevant experience you have in customer-facing roles. Use specific examples to demonstrate your ability to engage with customers and provide exceptional service.
Showcase Adaptability: The job requires adaptability to changing situations. Include examples in your application that showcase your flexibility and ability to handle various tasks efficiently, especially in a fast-paced environment.
Express Enthusiasm for the Brand: Convey your passion for Marks & Spencer and their commitment to inclusivity and sustainability. Mention why you want to be part of their team and how you can contribute to their mission of providing a great shopping experience.
How to prepare for a job interview at Marks & Spencer
✨Show Your Customer Service Skills
As a Customer Assistant, your ability to provide excellent service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and your knack for understanding customer needs.
✨Demonstrate Product Knowledge
Familiarise yourself with M&S products before the interview. Being able to discuss their offerings shows your enthusiasm for the role and your commitment to delivering remarkable service. You might even want to mention any favourite products and why you love them!
✨Emphasise Adaptability
Retail can be unpredictable, so it's important to show that you're adaptable. Prepare to discuss situations where you've had to adjust quickly to changes or challenges in the workplace. This will demonstrate your ability to thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team, store culture, or training opportunities. This shows your genuine interest in the position and helps you assess if M&S is the right fit for you.
