Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the development of our Operational Resilience Framework and ensure business stability.
- Company: Join esure Group, a pioneer in transforming insurance with over 2 million satisfied customers.
- Benefits: Enjoy flexible working, competitive salary, private medical insurance, and generous annual leave.
- Why this job: Be part of a mission-driven team focused on innovation and customer-centric solutions.
- Qualifications: Bring expertise in operational resilience and crisis management, ideally in Financial Services.
- Other info: Participate in a supportive culture with opportunities for career growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we’re transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.
Are you passionate about ensuring business stability and resilience in the face of disruptions? We’re looking for an Operational Resilience & Continuity Lead to drive our resilience strategy and safeguard esure’s operations. In this leadership role, you’ll be responsible for developing, implementing, and continuously improving our Operational Resilience Framework—ensuring we can withstand and recover from disruptions, whether they stem from technology, processes, or external factors.
What You’ll Do:
- Lead the development and ongoing management of esure’s Operational Resilience Framework, ensuring we operate within agreed impact tolerances beyond the 2025 regulatory deadline.
- Own and maintain key resilience documentation, including policies, processes, standards, and operating models.
- Work closely with Important Business Service (IBS) owners, ensuring mappings and impact tolerances remain current and effective.
- Define and oversee monitoring, reporting, and risk management processes for resilience and business continuity.
- Identify resilience risks and vulnerabilities, ensuring remediation actions are tracked and completed.
What We’re Looking For:
- Extensive operational resilience, business continuity, and crisis management expertise.
- Strong stakeholder management skills, with the ability to build relationships and work autonomously.
- A strategic mindset, with strong analytical skills and commercial awareness.
- Experience in Financial Services, with expert knowledge of industry best practices and regulatory requirements.
- Relevant certifications from organisations such as the Institute of Risk Management (IRM) or Business Continuity Institute (BCI).
Additional Information
The Interview Process (subject to change): You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage with the Hiring Manager, 2nd stage with a stakeholder, Offer.
What’s in it for you?
- Competitive salary reflecting your skills, experience and potential.
- Discretionary bonus scheme recognising your hard work and contributions.
- 25 days annual leave plus 8 flexible days and the ability to buy and sell further holiday.
- Flexible working options, including hybrid and part-time opportunities where applicable.
- Company funded private medical insurance for qualifying colleagues.
- Career growth supported by training, mentoring, and a whole host of other resources!
- Join our networks and communities to connect, learn, and share ideas with likeminded colleagues.
- Fantastic discounts on insurance products for you and your family.
- 2 paid volunteering days per year and initiatives for a more sustainable lifestyle.
- Internal social recognition tool for colleague appreciation.
- And much more; See our full benefits here Reward and benefits | Esure Group PLC.
Operational Resilience & Continuity Lead - Manchester employer: esure Group
Contact Detail:
esure Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience & Continuity Lead - Manchester
✨Tip Number 1
Familiarise yourself with esure's Operational Resilience Framework and their recent digital transformation. Understanding their approach will help you align your experience with their needs during discussions.
✨Tip Number 2
Network with current or former employees of esure, especially those in operational roles. They can provide insights into the company culture and specific challenges the team faces, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and how you've successfully built relationships in previous roles. This is crucial for the position, so have specific examples ready.
✨Tip Number 4
Stay updated on industry best practices and regulatory requirements related to operational resilience and business continuity. Being knowledgeable about current trends will demonstrate your commitment and expertise in the field.
We think you need these skills to ace Operational Resilience & Continuity Lead - Manchester
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Operational Resilience & Continuity Lead position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in operational resilience, business continuity, and crisis management. Use specific examples to demonstrate how your skills align with the requirements outlined by esure Group.
Showcase Stakeholder Management Skills: Since strong stakeholder management is crucial for this role, provide examples of how you've successfully built relationships and worked autonomously in previous positions. This will show that you can effectively collaborate with various teams.
Tailor Your Application: Customise your CV and cover letter to reflect the language and values of esure Group. Mention their commitment to digital innovation and customer-centric approaches, and explain how your background aligns with their mission to revolutionise insurance.
How to prepare for a job interview at esure Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Operational Resilience & Continuity Lead. Familiarise yourself with esure's Operational Resilience Framework and be prepared to discuss how your experience aligns with their needs.
✨Showcase Your Expertise
Highlight your extensive knowledge in operational resilience, business continuity, and crisis management. Be ready to provide specific examples of how you've successfully managed similar challenges in the past.
✨Demonstrate Stakeholder Management Skills
Since this role requires strong stakeholder management, prepare to discuss how you've built relationships and collaborated with various teams. Share instances where your communication skills made a difference in achieving project goals.
✨Prepare for Regulatory Discussions
Given the importance of regulatory compliance in this role, brush up on relevant industry regulations and best practices. Be prepared to discuss how you would ensure esure meets its impact tolerances beyond the 2025 deadline.
