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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure smooth restaurant operations and exceptional guest experiences.
- Company: Join Haven at Craig Tara, a stunning holiday park on the beautiful West Scotland coast.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts on dining and holidays.
- Why this job: Be part of an energetic team, develop your leadership skills, and make lasting memories.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork.
- Other info: Flexible shifts available, with opportunities for career development and training.
The predicted salary is between 22000 - 30000 £ per year.
Join our team at Craig Tara located on the spectacular coast of West Scotland with its sandy beaches and beautiful mountains of Arran across the sea.
Job Details
- Position: Restaurant Shift Leader
- Type: Full-Time / Part-Time / Seasonal
- Pay Rates: Up to £13.21 per hour depending on age
Join our One Great Team here at Haven as a Restaurant Shift Leader, where you’ll play a key role in leading the team by example to ensure smooth shift operations and exceptional service standards. In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee daily operations, including opening and closing procedures, ensuring everything runs smoothly and efficiently, especially during peak hours.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Team Leader or Supervisor in a restaurant, hospitality or retail role is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Restaurant Shift Leader - Craig Tara Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift Leader - Craig Tara Holiday Park
✨Tip Number 1
Familiarise yourself with the Haven brand and its values. Understanding what makes us unique will help you align your answers during the interview and demonstrate your enthusiasm for being part of our team.
✨Tip Number 2
Highlight any previous experience in hospitality or leadership roles, even if it's informal. Share specific examples of how you've motivated a team or handled customer service challenges to showcase your potential as a shift leader.
✨Tip Number 3
Prepare to discuss how you would handle peak times in a restaurant setting. Think about strategies for maintaining service quality and team morale during busy shifts, as this is crucial for the role.
✨Tip Number 4
Show your commitment to food safety and hygiene standards. Be ready to talk about why these are important in a restaurant environment and how you would ensure compliance among your team.
We think you need these skills to ace Restaurant Shift Leader - Craig Tara Holiday Park
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Shift Leader. Highlight your leadership skills and experience in hospitality or retail, even if it's not extensive.
Tailor Your CV: Customise your CV to reflect the key skills mentioned in the job description, such as leadership, communication, and customer service. Use specific examples from your past experiences that demonstrate these abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Craig Tara and how you can contribute to their team. Be sure to express your commitment to high-quality service.
Prepare for the Interview: If shortlisted, prepare for the interview by thinking about potential questions related to team leadership and guest service. Be ready to discuss how you would handle specific situations that may arise during shifts.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a Restaurant Shift Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Understand the Role
Familiarise yourself with the key responsibilities of the position. Be ready to discuss how you would handle daily operations, guest service, and team management, especially during busy periods.
✨Emphasise Customer Service
Exceptional customer service is at the heart of this role. Prepare to discuss your approach to handling guest complaints and special requests, showcasing your commitment to providing high-quality service.
✨Be Flexible and Adaptable
The role requires flexibility in working hours, including weekends and holidays. Highlight your willingness to adapt to changing situations and your experience in fast-paced environments.
