Empty Homes Officer

Empty Homes Officer

Pershore Full-Time 31900 - 36700 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As an Empty Homes Officer, you'll tackle empty homes through data analysis and site inspections.
  • Company: Join the Housing team at Malvern Hills and Wychavon District Councils, dedicated to community improvement.
  • Benefits: Enjoy a great pension, generous leave, training opportunities, and discounts on gym memberships.
  • Why this job: Make a real impact in your community while developing your skills in a dynamic environment.
  • Qualifications: A relevant degree and 3 years' housing experience are essential; strong communication skills are a must.
  • Other info: Flexibility and a driving licence are required for site visits across the Malvern Hills district.

The predicted salary is between 31900 - 36700 £ per year.

Salary: £37,938 to £41,511 per annum

Two Posts - One post based in Wychavon, One post based in Malvern Hills

Two years fixed term contract, 37 hours per week

These roles are a new and exciting opportunity within the Housing team at Malvern Hills and Wychavon District Councils as Empty Homes Officers. We are looking for dynamic and organised individuals to design and implement the council’s strategic and operational approach to tackling empty homes across the Malvern Hills and Wychavon districts.

You will work to understand the scale and nature of empty homes across the districts through data analysis and site inspections, and then develop the council’s approach to tackling empty homes. These roles will require you to undertake both formal and informal enforcement action to bring empty homes back into use, and the development of an incentive package.

You will be required to have skills in negotiating and influencing with internal teams as well as with homeowners. The successful candidates will need to work with other departments to identify a comprehensive list of properties which remain empty, and to make contact with those owners to understand why the properties remain empty, and how the Council can assist them to bring the properties back into use, including both formal and informal enforcement action.

About you

  • Hold a relevant degree or further or higher education course. For example environmental health, construction, surveying.
  • Minimum 3 years’ experience within a housing related field
  • Good computer literacy and be able to use MS Office
  • Knowledge and understanding of private sector housing legislation and regional and local housing priorities.
  • Experience of multi-agency working and delivery of agreed objectives, meeting targets and working to tight deadlines
  • The ability to work under pressure and manage a complex caseload is essential.
  • Excellent presentation and communication skills
  • You will be required to undertake site visits so flexibility, a full driving licence and use of a car is essential. You will also need to be able to travel throughout the Malvern Hills district.

What we can offer

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

  • Excellent pension scheme with employer contributions
  • Generous annual leave entitlement with options to purchase additional annual leave
  • Committed training programme and development opportunities
  • Onsite nursery with 20% staff discount
  • Discounted Gym and swim membership
  • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
  • Cycle to Work scheme
  • Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.

To discuss the post or for further information, please call Rachael Tooth, Principal Housing Officer on 07773 642 862 or Ann Marie Bishop, Empty Homes Officer on 01386 565 627 or email HousingStrategyAndEnabling@wychavon.gov.uk.

Closing date: Sunday 6 April 2025

Interview date: Wednesday 23 April 2025

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

Location: Pershore

Empty Homes Officer employer: Malvern Hills and Wychavon District Councils

At Malvern Hills and Wychavon District Councils, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, excellent pension scheme, and generous annual leave, our Empty Homes Officers will thrive in a dynamic environment that encourages collaboration and innovation while making a meaningful impact in the community. Located in the picturesque area of Pershore, employees benefit from a range of perks including onsite nursery services, health and wellbeing support, and opportunities for continuous training and development.
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Contact Detail:

Malvern Hills and Wychavon District Councils Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Empty Homes Officer

✨Tip Number 1

Familiarise yourself with the local housing legislation and policies specific to Malvern Hills and Wychavon. Understanding the regional context will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the housing sector, especially those who have experience with empty homes initiatives. Engaging with others in the field can provide valuable insights and may even lead to referrals.

✨Tip Number 3

Prepare for potential site visits by researching common issues related to empty homes in the area. Being knowledgeable about the challenges faced by homeowners can help you articulate how you would approach these situations effectively.

✨Tip Number 4

Showcase your negotiation and influencing skills during the interview process. Think of examples from your past experiences where you successfully collaborated with multiple stakeholders to achieve a common goal.

We think you need these skills to ace Empty Homes Officer

Data Analysis
Negotiation Skills
Influencing Skills
Knowledge of Private Sector Housing Legislation
Project Management
Communication Skills
Presentation Skills
Multi-Agency Collaboration
Time Management
Problem-Solving Skills
Attention to Detail
Flexibility
Driving Licence
Understanding of Local Housing Priorities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housing, data analysis, and enforcement actions. Emphasise your skills in negotiation and communication, as these are crucial for the role.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of private sector housing legislation and your experience with multi-agency working. Show your enthusiasm for tackling empty homes.

Highlight Relevant Qualifications: Clearly state your degree or further education qualifications related to environmental health, construction, or surveying. Include any additional training or certifications that may be relevant to the role.

Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully managed complex caseloads or met tight deadlines in previous roles. This will demonstrate your ability to handle the demands of the position.

How to prepare for a job interview at Malvern Hills and Wychavon District Councils

✨Know Your Legislation

Familiarise yourself with private sector housing legislation and local housing priorities. Being able to discuss relevant laws and how they apply to empty homes will show your expertise and preparedness for the role.

✨Demonstrate Data Analysis Skills

Prepare to discuss your experience with data analysis and site inspections. Highlight specific examples where you've successfully used data to inform decisions or strategies in previous roles.

✨Showcase Communication Skills

Since the role requires negotiation and influencing skills, be ready to provide examples of how you've effectively communicated with various stakeholders. This could include homeowners, internal teams, or multi-agency collaborations.

✨Prepare for Scenario Questions

Anticipate questions about how you would handle specific situations related to empty homes. Think about potential challenges you might face and how you would approach them, demonstrating your problem-solving abilities.

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