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- Tasks: Assist library users with inquiries and help them navigate resources.
- Company: Join a vibrant library in Birmingham dedicated to community service.
- Benefits: Enjoy a fixed-term contract with flexible shifts and provided uniforms.
- Why this job: Perfect for those who love books and helping others in a supportive environment.
- Qualifications: Previous library experience and strong communication skills are essential.
- Other info: Shifts are overnight, offering unique work hours for night owls.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit a Library Services Assistant to work at a Library in Birmingham. You must have previous library experience and be very customer focused with good communication skills, both written and verbal. The role will see you assisting users with all information enquiries, which will include assistance with the Online Public Access Catalogue (OPAC), helping them to find books and assisting users with the use of copiers and printers and restocking paper trays when needed. You will also be required to gather and record basic statistics, uphold information services policies and procedures, as well as dealing with any other duties that may arise. It is important that you have the ability to respond to users in a calm and understanding manner at all times and to ensure their needs are understood and acted upon. You must be a team player, self-motivated and respond to enquiries in a timely and effective manner. This will be a fixed term contract during term times, following a rota pattern over 7 days. The shifts are all overnight up to a maximum of 12 hours per shift. A uniform will be provided. Please quote the reference Bir/01 when applying for this position
Library Services Assistant employer: Reassurance Resource Management
Contact Detail:
Reassurance Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Services Assistant
✨Tip Number 1
Make sure to highlight your previous library experience during the interview. Think of specific examples where you assisted users with information inquiries or helped them navigate library resources.
✨Tip Number 2
Demonstrate your customer service skills by preparing to discuss how you've handled difficult situations in the past. Show that you can remain calm and understanding, even under pressure.
✨Tip Number 3
Familiarize yourself with the Online Public Access Catalogue (OPAC) before the interview. Being able to discuss its features and how you would assist users with it will show your initiative and readiness for the role.
✨Tip Number 4
Since this role involves working overnight shifts, be prepared to discuss your availability and how you manage your time effectively. Highlight any previous experience with shift work or flexible hours.
We think you need these skills to ace Library Services Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous library experience in your application. Detail specific roles and responsibilities that align with the job description, especially those related to customer service and assisting users.
Showcase Communication Skills: Since good communication skills are essential for this role, provide examples of how you've effectively communicated with users in past positions. Mention both written and verbal communication experiences.
Demonstrate Teamwork and Self-Motivation: Illustrate your ability to work as part of a team and your self-motivation. Share instances where you successfully collaborated with colleagues or took initiative in your previous roles.
Follow Application Instructions: When applying, be sure to quote the reference 'Bir/01' as specified in the job description. This shows attention to detail and ensures your application is processed correctly.
How to prepare for a job interview at Reassurance Resource Management
✨Showcase Your Library Experience
Be prepared to discuss your previous library experience in detail. Highlight specific tasks you've performed, especially those related to assisting users and managing information inquiries.
✨Demonstrate Customer Focus
Since the role is very customer-focused, think of examples where you provided excellent service. Be ready to explain how you handled difficult situations with users and ensured their needs were met.
✨Familiarize Yourself with OPAC
Make sure you understand how Online Public Access Catalogues work. If possible, practice navigating one before the interview so you can confidently discuss how you would assist users with it.
✨Emphasize Teamwork and Self-Motivation
Prepare to talk about your ability to work as part of a team and your self-motivation. Share examples of how you've collaborated with others in past roles and how you manage your time effectively.
