Project Support Officer

Project Support Officer

Chelmsford Full-Time 22600 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support exciting projects that enhance community services and improve lives in Essex.
  • Company: Join Essex County Council, a leading local authority dedicated to transformational change.
  • Benefits: Enjoy flexible working options and a supportive, innovative work culture.
  • Why this job: Be part of an award-winning team making a real impact in the community.
  • Qualifications: GCSE or equivalent experience; project support experience in a large organisation preferred.
  • Other info: Opportunities for professional development and commitment to diversity and inclusion.

The predicted salary is between 22600 - 26500 £ per year.

Fixed Term, Full Time £26,590 up to £31,283 per annum

Location: Chelmsford

Working Style: Anywhere worker

Please note that this is a fixed term contract / secondment opportunity for a period of 12 months.

The Opportunity

The Council has several innovative and exciting projects to be delivered and requires experienced professionals to bring these to fruition. We deliver a variety of projects that help Essex County Council to:

  • Deliver the Adult Social Care vision of people living life to the fullest.
  • Strengthen family resilience and stability and achieve educational excellence and high standards for all children and young people.
  • Create services that drive excellent customer experience through partners, co-locations and digital interactions.
  • Lead behaviour change and implement the infrastructure needed for a net zero Essex by 2050.
  • Create the right conditions to enable and empower the people of Essex to lead healthy, happy and fulfilling lives.
  • Drive efficiency and effectiveness to enable service excellence.

The responsibilities of the Project Support Officer cover a diverse range of activities to support the delivery of tasks aligned to a project, programme, or portfolio. You will be working primarily alongside a Programme Manager and will enable the smooth running of specific programmes/projects, through the coordination of business management actions and activities on their behalf. Other requirements will focus on the development of key documents and reporting, monitoring the progress of specific programmes, projects or work-streams, whilst overseeing; with direction; small projects, as required.

The ideal candidate will need to be organised and able to prioritise effectively, and have strong communication and interpersonal skills, as well as having experience engaging with stakeholders at different levels within an organisation.

You will be joining an award-winning team, recognised in the APM Project Management Awards, winning 'Public Sector Organisation of the Year Award 2023'.

Accountabilities

  • Support the teams by maintaining appropriate systems to ensure effective planning and scheduling of projects or programmes.
  • Support the team by assisting them in maintaining project controls and producing project reports to ensure adequate and regular monitoring of project progress.
  • Responsible for programme/project file management using robust version control and organising programme/project boards and meetings, together with providing support to ensure efficient operation of day-to-day activities.
  • Supports the programme/project teams by being a main point of contact for responses to external requests for information and engaging with both internal and external contacts.
  • Supports the teams by monitoring programme/project spend and contribute to the compilation of budget updates whilst also ensuring updates of other tasks, such as maintaining risk and issue logs and clearly documenting decisions.
  • Supports the team by sharing any insights or escalating issues to ensure Programme and Projects Managers are kept up to date.

Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

  • Educated to GCSE or equivalent by experience.
  • Evidence of continuing professional development and knowledge in relevant professional area.
  • Experience and evidence of working in a project support role in a large, complex organisation.
  • Curious and inspired to work in an agile environment where you can learn and develop.
  • Experience of engaging with others to build good working relationships and communicating effectively.
  • Experience of working with a broad range of individuals at different levels within the organisation and engaging with them.
  • Experience of working within a political environment with knowledge of a public sector setting and involvement in a large, complex environment.
  • Evidence of adopting a structured and planned approach.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community.

Project Support Officer employer: Essex County Counci

Essex County Council is an exceptional employer, offering a dynamic and supportive work environment in Chelmsford, where innovation and community impact are at the forefront of our mission. With flexible working options, a commitment to employee development, and recognition as a Disability Confident Leader, we empower our staff to thrive while contributing to meaningful projects that enhance the lives of 1.8 million residents. Join us to be part of an award-winning team dedicated to delivering excellence in public service.
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Contact Detail:

Essex County Counci Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Support Officer

✨Tip Number 1

Familiarise yourself with the specific projects that Essex County Council is currently undertaking. Understanding their goals and challenges will allow you to tailor your conversations and demonstrate how your skills can directly contribute to their success.

✨Tip Number 2

Network with current or former employees of Essex County Council, especially those in project support roles. They can provide valuable insights into the work culture and expectations, which can help you stand out during interviews.

✨Tip Number 3

Prepare to discuss your experience with project management tools and methodologies. Being able to articulate how you've used these in past roles will show that you're ready to hit the ground running in this position.

✨Tip Number 4

Demonstrate your understanding of stakeholder engagement by preparing examples of how you've successfully communicated and collaborated with various levels of an organisation. This will highlight your interpersonal skills, which are crucial for the Project Support Officer role.

We think you need these skills to ace Project Support Officer

Project Management
Organisational Skills
Communication Skills
Interpersonal Skills
Stakeholder Engagement
Budget Monitoring
Report Writing
Version Control
Risk Management
Issue Tracking
Agile Methodologies
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project support roles, particularly in large organisations. Emphasise your organisational skills and any experience you have with stakeholder engagement.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific projects or initiatives by Essex County Council that resonate with you and explain how your skills align with their goals.

Highlight Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage project documentation, monitor progress, and engage with various stakeholders. Use specific examples to illustrate your contributions.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Project Support Officer.

How to prepare for a job interview at Essex County Counci

✨Showcase Your Organisational Skills

As a Project Support Officer, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to prioritise effectively and maintain project controls.

✨Demonstrate Strong Communication Abilities

Effective communication is crucial for this role. Be ready to discuss how you've engaged with stakeholders at various levels. Use specific examples to illustrate your interpersonal skills and how you’ve built good working relationships.

✨Familiarise Yourself with Public Sector Dynamics

Understanding the public sector environment is essential. Research Essex County Council and its recent projects. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their mission.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to monitor project progress, manage budgets, or handle risks. Practising these responses will help you articulate your thought process clearly during the interview.

Project Support Officer
Essex County Counci
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  • Project Support Officer

    Chelmsford
    Full-Time
    22600 - 26500 £ / year (est.)

    Application deadline: 2027-04-01

  • E

    Essex County Counci

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