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- Tasks: Lead daily operations of home care services, ensuring exceptional client-centred care.
- Company: Join a respected home care provider dedicated to delivering personalised care in Surrey.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by nurturing relationships and maintaining high standards in care.
- Qualifications: Proven leadership experience in healthcare management and strong communication skills required.
- Other info: Ideal for those passionate about making a difference in people's lives.
The predicted salary is between 36000 - 60000 £ per year.
Stephen James Consulting are partnering with one of their esteemed home care providers in the search for a Regional Operations Manager based in Surrey, South-east England. Our client is dedicated to delivering extraordinary care into people's own homes. Their core values run deep as this acquisitive business continues to deliver empathetic and personalized care, maintaining the highest standards in every aspect of their private pay care market. Offering a full range of services, including introductory care, visiting care, and live-in care.
You will be responsible for:
- Leading and overseeing the daily operations of the home care services within the assigned region, ensuring alignment with company goals and values.
- Ensuring the delivery of exceptional, client-centred care, unvaryingly meeting and exceeding high standards and all regulatory requirements.
- Nurturing and cultivating strong, long-term relationships with clients, families, healthcare partners, local authorities, and funding bodies, to ensure ongoing communication and trust.
- Ensuring adherence to CQC regulations and the provider's policies and procedures to maintain the highest standards of care.
To be considered for this role, you will need the following experience:
- Excellent interpersonal and communication skills, with proven problem-solving abilities and attention to detail.
- The ability to lead, motivate, and inspire teams, creating a shared vision and aligning team goals within the company objectives.
- Conflict resolution skills, with the ability to resolve differences and challenges within the teams.
- Robust understanding of CQC regulations and care industry standards, with the ability to interpret and apply compliance requirements effectively.
- Proven leadership experience in a healthcare management role, ideally within home care or a similar care setting.
- A strong track record of successfully leading teams and managing operations to achieve results.
If you are interested in applying for this role, please click apply now below.
Regional Operations Manager employer: Stephen James Consulting
Contact Detail:
Stephen James Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the specific CQC regulations and standards relevant to home care services. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high care standards.
✨Tip Number 2
Network with professionals in the home care industry, especially those who have experience in operational management. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare examples of how you've successfully led teams and resolved conflicts in previous roles. Being able to share specific instances will showcase your leadership skills and problem-solving abilities effectively.
✨Tip Number 4
Research the home care provider's values and mission statement. Tailoring your discussions around how your personal values align with theirs can make a strong impression during interviews.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Regional Operations Manager position. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in operational management and healthcare. Emphasise your leadership skills, problem-solving abilities, and any specific achievements that align with the company's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional care. Use specific examples from your past experiences to demonstrate how you meet the requirements outlined in the job description.
Highlight Compliance Knowledge: Make sure to mention your understanding of CQC regulations and how you've successfully applied compliance requirements in previous roles. This is crucial for the Regional Operations Manager position.
How to prepare for a job interview at Stephen James Consulting
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts, highlighting your leadership style and how it aligns with the company's values.
✨Understand CQC Regulations
Make sure you have a solid grasp of CQC regulations and how they apply to home care services. Be ready to discuss how you've ensured compliance in previous roles and how you would maintain high standards in this position.
✨Emphasise Client-Centred Care
The role focuses on delivering exceptional, client-centred care. Prepare to discuss your approach to nurturing relationships with clients and families, and provide examples of how you've exceeded client expectations in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and attention to detail. Think about potential challenges you might face in this role and how you would address them, demonstrating your critical thinking and operational management skills.
