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- Tasks: Welcome guests, manage reservations, and keep the reception area tidy.
- Company: Join a vibrant hotel near East Midlands Airport, known for its friendly atmosphere.
- Benefits: Earn £12.21 per hour with flexible shifts and valuable experience in hospitality.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic environment.
- Qualifications: Experience in reception or customer service is preferred but not essential.
- Other info: Shifts include mornings and evenings, with some weekend work required.
A Hotel Receptionist is required for my client based near East Midlands Airport. This temporary position is ideal for an experienced receptionist to support the hotel with front of house duties, which include:
- Meeting and greeting guests.
- Answering inbound reservations calls.
- Booking new customer reservations using Guestline.
- Keeping the reception area clean and tidy.
The working hours for this Reception role are 7am to 3.15pm & 3pm to 11pm, including some weekend coverage, so flexibility is required.
If you are interested in this role, please apply or contact the Leicester office.
Hotel Receptionist employer: Pertemps Leicester Royal Mail
Contact Detail:
Pertemps Leicester Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with the hotel industry, especially front of house operations. Understanding the basics of guest services and common software like Guestline can give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous roles where you successfully handled guest inquiries or resolved issues. This will demonstrate your ability to meet the demands of the role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires shifts including weekends, emphasising your availability can make you a more attractive candidate.
✨Tip Number 4
Research the hotel and its location before the interview. Knowing about the hotel’s amenities and its proximity to East Midlands Airport can help you engage in meaningful conversations with the hiring team.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and reception roles. Emphasise skills such as customer service, communication, and any familiarity with reservation systems like Guestline.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention specific experiences that demonstrate your ability to meet and greet guests and handle reservations effectively.
Highlight Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability in your application. This shows that you are willing to work weekends and varied shifts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Pertemps Leicester Royal Mail
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, you'll be the first point of contact for guests. Highlight your previous experience in customer service and provide examples of how you've handled difficult situations or gone above and beyond for customers.
✨Familiarise Yourself with Hotel Software
Since the role involves using Guestline for reservations, it’s beneficial to research this software beforehand. If you have experience with similar systems, mention it during the interview to demonstrate your technical aptitude.
✨Demonstrate Flexibility
The job requires flexibility with working hours, including weekends. Be prepared to discuss your availability and willingness to adapt to the hotel's needs, as this is crucial for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling guest complaints, managing busy periods at the reception, and maintaining a tidy workspace. Practising your responses will help you feel more confident during the interview.
