Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to provide excellent customer service and keep our shelves stocked.
- Company: We are the UK's 3rd largest Motorway Service Area provider, known for our top brands.
- Benefits: Enjoy up to 70% discount, free meals, and great development opportunities.
- Why this job: Be part of a supportive culture with training and growth potential in a fun environment.
- Qualifications: No experience needed; just a passion for customer service and teamwork.
- Other info: Flexible shifts available; must be over 18 due to selling tobacco and alcohol.
Lynne, our Site Director at Annandale Services on the A74(M) near Lockerbie is looking for Team Members to join her Retail team. Joining the team will give you the opportunity to provide our customers with great service, from one of the most recognised high street retailers.
Your role will encompass ensuring our shelves are well stocked with our wide range of food, drinks and gifts and as a Team Member you will be responsible for supporting our Gaming area, delivering amazing customer service while providing a clean and welcoming environment to ensure our customers return again and again.
We offer working patterns on either a full or part time basis, with a variety of shifts available. To comply with legislation you must be over 18 years old as you will be selling tobacco and alcohol. Plus other great benefits:
- 1 meal whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need?
Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Don't worry if you've never worked in a catering environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we?
We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Annandale - Team Member - Retail employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Annandale - Team Member - Retail
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our commitment to diversity and employee development can help you align your approach during interviews, showcasing how you fit into our ethos.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for providing great service, which is crucial for the Team Member role.
✨Tip Number 3
Research common retail scenarios and challenges. Being able to discuss how you would handle difficult situations or customer complaints can set you apart from other candidates and show your problem-solving skills.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the team dynamics and expectations, which can help you tailor your responses during the interview process.
We think you need these skills to ace Annandale - Team Member - Retail
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Tailor your application to highlight relevant experiences, especially in customer service or retail.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Annandale Services and how your skills align with their values and mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples from your past experiences where you went above and beyond to help customers, as this role heavily focuses on creating a welcoming environment.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values before the interview. Understanding their commitment to diversity and employee development will help you align your answers with what they are looking for in a Team Member.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about how you would manage a busy shift or deal with an unhappy customer, as these scenarios are common in retail.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and demonstrates your professionalism, which is crucial in a customer-facing role.
