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For Companies At a Glance
- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership in Wakefield, known for its team spirit.
- Benefits: Enjoy a competitive salary with OTE, plus potential bonuses and perks.
- Why this job: Be part of a supportive team while enhancing customer satisfaction and driving sales.
- Qualifications: Previous Service Advisor experience and knowledge of DMS systems required.
- Other info: A full UK driving licence is essential for this role.
The predicted salary is between 27000 - 31500 £ per year.
Basic Salary - £27,000 OTE - £31,500
Location - Wakefield
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving Licence.
If you are interested in this Service Advisor position, please contact James@ Auto Skills and quote job number: 49732.
Service Advisor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, such as Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Think of examples from your previous roles where you successfully upsold services or products, as this will be crucial in your new role and can set you apart during discussions.
✨Tip Number 3
Research the car dealership's reputation and customer service approach. Being knowledgeable about their values and how they operate will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former Service Advisors in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which can help you prepare better for potential interview questions.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've arranged service bookings and upsold services in past roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how your skills align with the job requirements.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work in a team. Provide examples of how you've met customer requirements and contributed to a positive workshop environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Click To Hired
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Highlight specific examples where you successfully managed bookings, upsold services, or resolved customer issues. This will show that you have the skills they are looking for.
✨Familiarise Yourself with DMS Systems
Since knowledge of systems like Kerridge, 1 Link, or Pinnacle is essential, brush up on these platforms before the interview. If you have experience with similar systems, be ready to explain how you used them effectively in your previous roles.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the dealership's approach to customer service, or opportunities for professional development. This demonstrates that you are serious about the position.
