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- Tasks: Lead daily operations of home care services, ensuring exceptional client-centred care.
- Company: Join a respected home care provider dedicated to delivering personalised care in Surrey.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by nurturing relationships and maintaining high standards in care.
- Qualifications: Proven leadership experience in healthcare management and strong communication skills required.
- Other info: Ideal for those passionate about making a difference in people's lives.
The predicted salary is between 36000 - 60000 £ per year.
Stephen James Consulting are partnering with one of their esteemed home care providers in the search for a Regional Operations Manager based in Surrey, South-east England. Our client is dedicated to delivering extraordinary care into people’s own homes. Their core values run deep as this acquisitive business continues to deliver empathetic and personalized care, maintaining the highest standards in every aspect of their private pay care market. Offering a full range of services, including introductory care, visiting care, and live-in care.
You will be responsible for:
- You’ll be experienced in operational management, lead and oversee the daily operations of the home care services within the assigned region, ensuring alignment with company goals and values.
- Ensure the delivery of exceptional, client-centred care, unvaryingly meeting and exceeding high standards and all regulatory requirements.
- Nurture and cultivate strong, long-term relationships with clients, families, healthcare partners, LA’s and funding bodies, to ensure on-going communication and trust is provided.
- Ensure adherence to CQC regulations and the providers policies and procedures to maintain the highest standards of care.
To be considered for this role you will need the following experience:
- Excellent interpersonal and communication skills, with proven problem-solving abilities and attention to detail.
- The ability to lead, motivate, and inspire teams. Creating a shared vision and aligning team goals within the company objectives is vital.
- Deal with conflict resolution, having the ability to resolve differences and challenges within the teams.
- Robust understanding of CQC regulations and care industry standards and the ability to interpret and apply compliance requirements effectively.
- Proven leadership experience in a healthcare management role, ideally within home care or a similar care setting.
- A strong track record of successfully leading teams and managing operations to achieve.
If you are interested in applying for this role, please click apply now below.
Contact Detail:
Stephen James Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the specific CQC regulations and standards relevant to home care services. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Network with professionals in the home care industry, especially those who have experience in operational management. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare examples of how you've successfully led teams and resolved conflicts in previous roles. Being able to share specific instances will showcase your leadership skills and problem-solving abilities effectively.
✨Tip Number 4
Research the company’s core values and mission statement thoroughly. Tailoring your discussions around these values during interviews will show that you align with their vision and are genuinely interested in contributing to their goals.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your operational management experience, particularly in the home care sector. Emphasise your leadership skills and any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional client-centred care. Mention specific examples of how you've met high standards in previous roles and how you can contribute to the company's values.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills, problem-solving abilities, and experience with CQC regulations. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stephen James Consulting
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style and how it aligns with the company's values.
✨Understand CQC Regulations
Make sure you have a solid grasp of CQC regulations and how they apply to home care services. Be prepared to discuss specific instances where you've ensured compliance in previous roles, as this will show your understanding of the industry's standards.
✨Emphasise Client-Centred Care
The role focuses heavily on delivering exceptional client-centred care. Think of examples where you've gone above and beyond for clients or resolved issues effectively. This will highlight your commitment to maintaining high standards in care delivery.
✨Prepare for Conflict Resolution Scenarios
Conflict resolution is key in this role. Be ready to discuss past experiences where you've successfully navigated conflicts within teams or with clients. This will demonstrate your problem-solving abilities and your capacity to maintain harmony in a challenging environment.
