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- Tasks: Lead daily operations of home care services, ensuring exceptional client-centred care.
- Company: Join a respected home care provider dedicated to delivering personalised care in Surrey.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by nurturing relationships and maintaining high standards in care.
- Qualifications: Proven leadership experience in healthcare management and strong communication skills required.
- Other info: Ideal for those passionate about making a difference in people's lives.
The predicted salary is between 48000 - 72000 £ per year.
Stephen James Consulting are partnering with one of their esteemed home care providers in the search for a Regional Operations Manager based in Surrey, South-east England. Our client is dedicated to delivering extraordinary care into people’s own homes. Their core values run deep as this acquisitive business continues to deliver empathetic and personalized care, maintaining the highest standards in every aspect of their private pay care market. Offering a full range of services, including introductory care, visiting care, and live-in care.
You will be responsible for:
- You’ll be experienced in operational management, lead and oversee the daily operations of the home care services within the assigned region, ensuring alignment with company goals and values.
- Ensure the delivery of exceptional, client-centred care, unvaryingly meeting and exceeding high standards and all regulatory requirements.
- Nurture and cultivate strong, long-term relationships with clients, families, healthcare partners, LA’s and funding bodies, to ensure on-going communication and trust is provided.
- Ensure adherence to CQC regulations and the providers policies and procedures to maintain the highest standards of care.
To be considered for this role you will need the following experience:
- You will have excellent interpersonal and communication skills, with proven problem-solving abilities and attention to detail.
- Have the ability to lead, motivate, and inspire teams. Creating a shared vision and aligning team goals within the company objectives is vital.
- Deal with conflict resolution, having the ability to resolve differences and challenges within the teams.
- Robust understanding of CQC regulations and care industry standards and the ability to interpret and apply compliance requirements effectively.
- Proven leadership experience in a healthcare management role, ideally within home care or a similar care setting.
- A strong track record of successfully leading teams and managing operations to achieve.
If you are interested in applying for this role, please click apply now below.
Regional Operations Manager employer: Stephen James Consulting
Contact Detail:
Stephen James Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the specific CQC regulations and compliance requirements relevant to home care services. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards of care.
✨Tip Number 2
Network with professionals in the home care industry, especially those who have experience in operational management. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to resolve conflicts within teams. Being able to articulate these situations clearly will highlight your suitability for the role.
✨Tip Number 4
Research the home care provider's core values and mission statement. Tailoring your conversation during interviews to align with their values will show that you are a good cultural fit for the organisation.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Regional Operations Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should clearly showcase your operational management experience, leadership skills, and understanding of CQC regulations. Use specific examples to demonstrate your achievements in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your passion for delivering exceptional care and how your values align with those of the company. Highlight your interpersonal skills and ability to build strong relationships, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are essential in the healthcare sector.
How to prepare for a job interview at Stephen James Consulting
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style and how it aligns with the company's values.
✨Understand CQC Regulations
Make sure you have a solid grasp of CQC regulations and how they apply to home care services. Be prepared to discuss specific instances where you've ensured compliance in previous roles, as this will show your understanding of the industry's standards.
✨Emphasise Client-Centred Care
The role focuses heavily on delivering exceptional, client-centred care. Think of examples where you've gone above and beyond for clients or resolved issues effectively. This will highlight your commitment to maintaining high standards in care delivery.
✨Prepare for Conflict Resolution Scenarios
Conflict resolution is key in this role. Be ready to discuss past experiences where you've successfully navigated conflicts within teams or with clients. This will demonstrate your problem-solving abilities and your capacity to maintain harmony in a challenging environment.
