Administrator – Client Services

We are successful, independent waste management and recycling company that service the waste management needs of schools, offices, hospitals and all types of business premises throughout London and the South-East and are currently looking to recruit a Client Services Administrator to join our dynamic team. As a company, we are financially secure and have a low staff turnover. We also like to reward our staff for their hard work and like to promote from within. Responsibilities include • Data entry input for our services and collections. • Contract and query management • Updating compliance documentation • Work closely with the Accounts Payable team to ensure that suppliers’ accounts run smoothly. • Dealing with customer queries and complaints • To liaise with the relevant suppliers for incorrect invoices and P.Os • Booking jobs on systems • Database management and data entry • Answering calls and directing to the relevant department • Answering customer queries regarding their collections Job Requirements • A high level of accuracy with the capability to process large volumes of data within agreed timescales. • IT literate with knowledge and experience of using Microsoft based packages (Word/Excel/ Outlook). • The ability to learn bespoke software specific to their requirements. • The ability to use the internet and input data to various websites. • Customer Focused • Good standard of general education including English language and Maths at GCSE or equivalent. • Ability to work to a high level of accuracy and attention to detail • Strong written and oral communication skills • Good MS Office computer skills. • Effective time management and organisational skills • Excellent team player with a proactive, “can-do” attitude Job Specifics • Working hours: Monday – Friday: 08:00 – 16:00 • 20 days holiday + Bank Holidays • Workplace pension scheme A basic salary of up to £32,000 and a steady career path within an established company is on offer