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- Tasks: Coordinate yacht repairs globally while ensuring top-notch customer service.
- Company: Join a leading marine industry company based in Southampton, specialising in leisure yachts.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth.
- Why this job: Be part of an exciting industry, enhancing customer experiences and logistics management.
- Qualifications: Organisational skills and marine industry experience preferred; customer-focused attitude essential.
- Other info: Apply by sending your CV to Mary at WeRecruit Marine; don't miss out!
The predicted salary is between 36000 - 60000 £ per year.
Warranty Technical Advisor required - Marine Industry - Leisure Yachts Based in Southampton Monday - Friday 7.30am - 4.30pm with occasional out of hours on-call.
Overview: Arranging boat repairs for customers who keep their boat in various parts of the world, the challenge with this role is the effective logistics coinciding with delivering an exceptional customer experience. You'll be required to make the necessary arrangements for yacht repairs, either organising the Engineering team from the UK to travel, or by liaising with local subcontractors. In addition, you'll need to ensure all the required parts are ordered and delivered to the relevant location, and keep clear communication lines with the customer.
Requirements:
- Organisation is absolutely key;
- Marine industry experience within the leisure yachting sector would be beneficial;
- Customer-focused;
- Experience with a logistics-based role would be beneficial;
- The ability to spin plates and juggle a busy workload, whilst maintaining a positive attitude.
How to Apply: Send your CV and cover letter outlining your relevant experience and why you’re interested in joining the team to Mary at WeRecruit Marine with Job ID ST1686.
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Warranty Technical Advisor employer: WeRecruit Marine
Contact Detail:
WeRecruit Marine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technical Advisor
✨Tip Number 1
Familiarise yourself with the marine industry, particularly the leisure yachting sector. Understanding the specific challenges and logistics involved in yacht repairs will give you an edge during discussions with our team.
✨Tip Number 2
Highlight any previous experience you have in logistics or customer service roles. Being able to demonstrate your ability to manage multiple tasks while keeping customers satisfied is crucial for this position.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed complex projects or schedules in the past. This will help us see how you can handle the demands of arranging boat repairs.
✨Tip Number 4
Be ready to discuss your problem-solving abilities. We want to know how you would approach unexpected challenges in logistics or customer communication, so think of scenarios where you've had to think on your feet.
We think you need these skills to ace Warranty Technical Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the marine industry, particularly within leisure yachting. Emphasise any logistics roles you've held and showcase your organisational skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Warranty Technical Advisor position. Mention specific experiences that demonstrate your customer-focused approach and ability to manage logistics effectively.
Highlight Key Skills: Clearly outline your key skills that align with the job requirements, such as organisation, communication, and multitasking. Use examples from previous roles to illustrate how you've successfully managed similar challenges.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at WeRecruit Marine
✨Showcase Your Organisation Skills
Since organisation is key for the Warranty Technical Advisor role, be prepared to discuss specific examples of how you've successfully managed logistics or coordinated projects in the past. Highlight any tools or methods you use to stay organised.
✨Demonstrate Customer Focus
This role requires a strong customer focus, so think of instances where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations while maintaining a positive attitude.
✨Familiarise Yourself with the Marine Industry
Having marine industry experience is beneficial, so do your homework on the leisure yachting sector. Be prepared to discuss current trends, challenges, and how your background aligns with the company's needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to juggle multiple tasks and manage a busy workload. Think of scenarios where you've had to spin plates and how you prioritised tasks to ensure everything ran smoothly.
