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For Companies At a Glance
- Tasks: Investigate and analyse data to ensure smooth operations and resolve customer issues.
- Company: Join a dynamic team focused on delivering exceptional service in the hospitality industry.
- Benefits: Flexible hours, growth opportunities, global exposure, and various corporate perks await you.
- Why this job: Be at the heart of operations, collaborate with diverse teams, and make a real impact.
- Qualifications: A keen eye for detail and strong problem-solving skills are essential; experience with Excel is a plus.
- Other info: Enjoy extra holidays for your birthday and Christmas shopping, plus staff rates at member hotels.
The predicted salary is between 30000 - 42000 £ per year.
Are you someone who loves manipulating data and enjoys asking the tough questions to get to the heart of an issue? If you\’re the kind of person with a detective-like mindset, always digging deep to uncover solutions, we want to hear from you! As an Operations Support Executive, you\’ll be like an undercover agent on a mission, making sure everything runs smoothly by investigating, analysing, and loading data into systems. You’ll be engaging and chatty, with a knack for connecting with people and keeping everything running efficiently. You’ll handle customer enquiries, load rates, and dig into any discrepancies that may arise. Your attention to detail will ensure all data is spot on, and you’ll take pride in ensuring everything aligns with company SLAs. What\’s In It For You? * Full-Time and Part-Time Options: Whether you\’re looking for a full-time role or a part-time gig that fits your schedule, we\’ve got you covered. * Growth & Development: Get exposure to multiple departments and grow your skillset while making an impact on the business. * Career Progression: There\’s plenty of room to grow in a fast-paced, entrepreneurial environment. * Work-Life Balance: Flexible hours to help you maintain that perfect work-life balance. * Global Exposure: Interact with international clients and hotels, broadening your experience and opening doors to global opportunities. What You’ll Be Doing: As an Operations Support Executive, you’ll be at the heart of everything, ensuring that operations run seamlessly by investigating customer issues, analysing data, and resolving discrepancies. Your problem-solving skills will shine as you dig deep, ask the right questions, and uncover solutions. You’ll be collaborating with multiple teams—IT, Finance, Demand, Business Development, Marketing—and you’ll build strong relationships with clients, keeping them satisfied and ensuring everything is running smoothly. Your role will include: * Handling customer enquiries, ensuring each one is resolved quickly and accurately. * Loading rates and corporate RFP agreements into the system with a laser-sharp focus on accuracy. * Manipulating data files, using Excel (VLOOKUP and all!), and importing everything into our CRS system with precision. * Collaborating across departments to ensure everything operates without a hitch. * Maintaining excellent relationships with hotels and ensuring they’re satisfied with our services. Additional Perks: * Pension scheme with Royal London (UK staff) * Personal health insurance (BUPA) after two years of service * Life assurance from day one * Critical illness cover from day one * Annual performance reviews and discretionary bonuses * Extra holidays for years of service, your birthday, and Christmas shopping * Staff rates at member hotels (subject to availability) Ready to Dive In? If you’re excited to join a dynamic team, solve problems, and take your career to the next level, we want to hear from you. Apply today
Operations Support Executive employer: Ambitions Personnel
Contact Detail:
Ambitions Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Executive
✨Tip Number 1
Familiarise yourself with data manipulation tools, especially Excel. Being proficient in functions like VLOOKUP will not only help you stand out but also demonstrate your readiness for the role.
✨Tip Number 2
Practice your problem-solving skills by tackling real-world scenarios. Think about how you would approach customer enquiries or discrepancies, as this will prepare you for the types of challenges you'll face in the role.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Showcase your communication skills by preparing to discuss how you've built relationships in past roles. This is crucial for the Operations Support Executive position, where collaboration is key.
We think you need these skills to ace Operations Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Support Executive role. Emphasise your data manipulation abilities, problem-solving skills, and any experience in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your detective-like mindset. Share specific examples of how you've successfully resolved issues or improved processes in previous roles. Make it personal and engaging to reflect your chatty nature.
Highlight Technical Skills: Since the role involves manipulating data using Excel, be sure to mention your proficiency with tools like VLOOKUP. If you have experience with any other data management systems, include that as well.
Showcase Collaboration Experience: The job requires working with multiple teams, so highlight any past experiences where you've collaborated across departments. Mention how you built relationships and contributed to team success.
How to prepare for a job interview at Ambitions Personnel
✨Show Your Detective Skills
Prepare to demonstrate your problem-solving abilities by discussing past experiences where you had to dig deep to uncover solutions. Think of specific examples where your analytical skills made a difference.
✨Master Excel Functions
Since the role involves manipulating data using Excel, brush up on your skills, especially VLOOKUP and other relevant functions. Be ready to discuss how you've used these tools in previous roles or projects.
✨Engage with Enthusiasm
As an Operations Support Executive, you'll need to connect with people. Practice being chatty and engaging during the interview. Show your personality and how you can build strong relationships with clients and colleagues.
✨Understand the Company’s Operations
Research the company’s operations and the specific challenges they face. This will help you ask insightful questions during the interview and show that you're genuinely interested in contributing to their success.
