Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage orders, plan engineering works, and lead the office team.
- Company: Join a family-run engineering company committed to quality in the Northeast of England.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values excellence and customer satisfaction.
- Qualifications: Experience in engineering and operations administration is essential; leadership skills are a plus.
- Other info: This role offers a chance to make a real impact in a supportive team.
We are a dynamic and family-run engineering company based in the Northeast of England, known for our commitment to quality and excellence in the field. We are currently seeking a highly organized and experienced Operations Administrator to join our team. This role will report directly to our seasoned Divisional Manager and will play a crucial part in ensuring the smooth operation of our business.
Responsibilities:
- Order Process Management: Oversee the administrative aspects of the order process, including quotes, sales orders, and purchase orders. Ensure accuracy and efficiency in processing orders to meet customer expectations.
- Engineering Works Planning: Collaborate with customers to plan engineering works and coordinate schedules to meet project timelines. Ensure that Engineers have the necessary equipment and resources to execute projects successfully.
- Customer Queries: Address and resolve customer queries promptly and professionally, maintaining a high level of customer satisfaction.
- Administrative KPIs: Lead the office team in achieving key performance indicators (KPIs) related to administrative tasks and order processing.
- Team Leadership: Provide leadership to the office team, fostering a collaborative and efficient working environment. Mentor and manage team members to ensure optimal performance.
Qualifications and Experience:
- Previous experience in an engineering role, ideally with a focus on overhead cranes.
- Proven experience in an operations administrator role, demonstrating strong organizational and multitasking skills.
- Experience in managing people, with the ability to motivate and lead a team effectively.
Key Skills:
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Familiarity with engineering processes and terminology.
How to apply: If you have the relevant experience and skills for this role, we invite you to submit your CV.
Operations Administrator employer: Towne Lifting & Testing
Contact Detail:
Towne Lifting & Testing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the engineering processes and terminology relevant to the role. This will not only help you understand the job better but also demonstrate your commitment and knowledge during any discussions with us.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed or mentored a team in the past. We value strong team leaders, so be ready to discuss your approach to motivating and guiding others.
✨Tip Number 3
Brush up on your organisational and time-management skills. Think of specific instances where you've effectively handled multiple tasks or projects simultaneously, as this will be crucial for the Operations Administrator role.
✨Tip Number 4
Prepare to discuss how you handle customer queries and maintain satisfaction. We want to hear about your strategies for resolving issues and ensuring a positive experience for clients, as this is key to our operations.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations administration and any engineering roles you've held. Emphasise your organisational skills and any leadership experience, as these are key for the position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your experience with order process management and team leadership, and how you can contribute to the company's success.
Showcase Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any other software relevant to the role. Mention your familiarity with engineering processes and terminology to demonstrate your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Administrator.
How to prepare for a job interview at Towne Lifting & Testing
✨Showcase Your Organisational Skills
As an Operations Administrator, your ability to stay organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised and ensured efficiency.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've handled customer queries in the past, focusing on your approach to resolving issues and maintaining customer satisfaction.
✨Familiarise Yourself with Engineering Processes
Since the company operates in the engineering sector, brush up on relevant terminology and processes. This will not only show your interest in the field but also your readiness to engage with the team and contribute effectively.
✨Prepare for Team Leadership Questions
Given the leadership aspect of the role, think about your previous experiences managing teams. Be prepared to share specific instances where you motivated team members or led a project, showcasing your leadership style and effectiveness.
