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- Tasks: Repair and maintain garden machinery, ensuring top-notch service and support.
- Company: Join a dynamic team near York and Selby, focused on quality and innovation.
- Benefits: Enjoy a full-time role with competitive salary and opportunities for growth.
- Why this job: Be part of a hands-on role that combines technical skills with customer interaction.
- Qualifications: Technical knowledge in machinery repair; mechanical engineering background is a plus.
- Other info: Flexible working environment with a focus on continuous product improvement.
I am recruiting for a repair technician working for a business based close to York and Selby. The successful candidate will have some technical knowledge within the repair of machinery (ideally garden equipment) with the ability to learn to fix all products we cover. An understanding of cordless and electrical platforms would also be an advantage.
Full time (37.5 hours per week, Mon-Fri)
Responsibilities:
- Perform all service repairs for electrical and petrol tools.
- Effective processing of all warranty repairs from receipt to dispatch.
- Identifying common faults and consistently applying relevant solutions to prevent product returns.
- Close communication with the Customer Helpline team and providing related information & support.
- Maintain a working knowledge of a diverse number of products and liaise closely with our product development team to enable continuous product improvement.
- Assist in all areas of the warehouse and spare parts dept, as required.
- Any other ad-hoc duties, as required.
Experience/Skills required:
- Technically minded
- Mechanical engineering background would be an advantage
- Excellent communicator on all levels
- Demonstrate problem-solving skills
- Forklift licence desirable, but not essential
- Microsoft Office skills, previous experience with CRM systems
Salary Negotiable depending on experience up to £28,000 for the right candidate.
Gardening Equipment Repair Technician employer: Coyle Personnel
Contact Detail:
Coyle Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gardening Equipment Repair Technician
✨Tip Number 1
Familiarise yourself with common garden equipment and their typical faults. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, as you'll need to liaise closely with the Customer Helpline team. Practising clear and concise explanations of technical issues can set you apart from other candidates.
✨Tip Number 3
If you have experience with electrical and cordless tools, be ready to discuss specific examples of repairs you've performed. Highlighting your hands-on experience can showcase your technical knowledge effectively.
✨Tip Number 4
Consider obtaining a forklift licence if you don't already have one. While it's not essential, having this qualification can make you a more attractive candidate and show your willingness to go the extra mile.
We think you need these skills to ace Gardening Equipment Repair Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant technical knowledge and experience with machinery repair, especially garden equipment. Include specific examples of past work that demonstrate your problem-solving skills and mechanical engineering background.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of cordless and electrical platforms, and how your skills align with the responsibilities listed in the job description.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application of how you've successfully communicated with teams or customers in previous positions. This could be in your CV or cover letter.
Highlight Relevant Experience: If you have experience with warranty repairs or working in a warehouse environment, make sure to include this in your application. Detail any specific tools or systems you’ve worked with, such as CRM systems or Microsoft Office.
How to prepare for a job interview at Coyle Personnel
✨Showcase Your Technical Knowledge
Make sure to highlight any relevant experience you have with repairing machinery, especially garden equipment. Be prepared to discuss specific tools or techniques you've used in the past, as this will demonstrate your technical competence.
✨Communicate Clearly
As excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Think about how you can explain complex repair processes in simple terms, as you may need to communicate with both customers and team members.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you identified a problem and successfully implemented a solution. This could involve troubleshooting a faulty machine or improving a repair process, showcasing your ability to think critically under pressure.
✨Familiarise Yourself with Products
Research the types of garden equipment and tools the company repairs. Understanding their product range will not only impress your interviewers but also help you answer questions more effectively and show your genuine interest in the role.
