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For Companies At a Glance
- Tasks: Engage with potential students, guiding them through their application journey.
- Company: Join GEDU, a leader in education, connecting students with top institutions.
- Benefits: Enjoy flexible working hours and opportunities for personal growth.
- Why this job: Make a real impact by helping students achieve their educational dreams.
- Qualifications: Strong communication skills and a passion for education are essential.
- Other info: Ideal for proactive individuals looking to thrive in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Position Overview: Student Recruitment Officers are responsible for promoting GEDU and its partnered institutions' programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to enrolment. You will work with minimum day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. Role holders will strive to achieve set targets and organise their own day-to-day work to meet clear objectives. Independence and initiative will be required to react to changing priorities and work circumstances, with scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.
Key Responsibilities:
- Providing individually tailored advice to all prospective students.
- Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with institutions within GEDU.
- Exploring possible career paths for students and matching them with specific GEDU offerings.
- Handling student enquiries regarding different programmes from potential students.
- Building commonalities to gain trust and engage potential students.
- Providing outstanding customer service to all students and stakeholders, which is timely and efficient, and encourages students to choose GEDU’s product.
- Always portraying a positive and professional image of GEDU.
- Account managing students’ applications from original enquiry to payment of tuition fees.
Qualifications:
- Customer focused with excellent interpersonal skills to include professional credibility, relationship building, and influencing – ‘customer comes first’.
- Expert in Excel, able to run pivot tables and presentations.
- Both advisory and sales skills.
- Analysis and decision-making skills.
- Excellent presentation skills and a high level of confidence.
- Ability to multitask in a busy, highly pressured and fast-paced working environment.
- Experience of using a CRM.
- An understanding of Higher/Further education or an interest in working in the education sector.
- Be able to provide career guidance and explore relevant career pathways for students.
- Possess a high level of oral and written English.
- Proactive, self-motivated and achievement driven with a ‘can-do’ attitude.
- Organised, confident, self-disciplined, thorough, and logical.
- Proven background in new B2C/income generating role.
- Previous experience in a consultative sales position.
Join us on this exciting journey!
Student Recruitment Officer employer: GEDU Global Education
Contact Detail:
GEDU Global Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Officer
✨Tip Number 1
Familiarise yourself with GEDU's programme portfolio and the specific institutions you will be promoting. Understanding the unique selling points of each programme will help you tailor your conversations and build trust with potential students.
✨Tip Number 2
Practice your consultative sales techniques by role-playing with friends or colleagues. This will help you become more comfortable in guiding students through the application process and addressing their concerns effectively.
✨Tip Number 3
Develop your customer service skills by actively seeking feedback from previous interactions. Reflecting on what went well and what could be improved will enhance your ability to provide outstanding service to prospective students.
✨Tip Number 4
Stay organised by creating a daily schedule that prioritises your tasks. Managing your time effectively will ensure you meet your targets and respond promptly to student enquiries, showcasing your proactive approach.
We think you need these skills to ace Student Recruitment Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Student Recruitment Officer. Familiarise yourself with the consultative sales process and how it applies to student recruitment.
Tailor Your CV: Highlight your customer service experience, sales skills, and any relevant education sector knowledge in your CV. Use specific examples that demonstrate your ability to manage student enquiries and provide tailored advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and your proactive approach. Mention your experience in consultative sales and how you can contribute to GEDU's goals. Make it personal and engaging to capture their attention.
Showcase Relevant Skills: In your application, emphasise your proficiency in Excel and CRM systems, as well as your ability to multitask in a fast-paced environment. Provide examples of how you've successfully handled similar responsibilities in previous roles.
How to prepare for a job interview at GEDU Global Education
✨Know Your Product Inside Out
Familiarise yourself with GEDU and its partnered institutions' programme portfolio. Be prepared to discuss specific courses and how they align with potential students' career paths, as this will demonstrate your expertise and ability to provide tailored advice.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to build trust and rapport with students, as this is crucial for a Student Recruitment Officer.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in consultative sales. Share specific instances where you successfully guided a customer through a sales process, showcasing your ability to close applications effectively.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role involves a lot of communication over the phone and via email, being able to convey information succinctly and professionally is key.
