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- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Hyatt, a global leader in hospitality with over 1150 hotels worldwide.
- Benefits: Enjoy 12 complimentary hotel nights, discounts for family, and free uniform laundry.
- Why this job: Be part of a diverse team that values individuality and offers career growth opportunities.
- Qualifications: Previous experience in a luxury environment is preferred.
- Other info: Hyatt promotes a culture of empathy, integrity, and inclusion.
About Park Hyatt London River Thames Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool. Duties and responsibilities related to the Waiter/ess–All Day Dining role Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention. Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive. Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests. Follow departmental standard operating procedures to maintain high service standards. About you Previous experience working in the same or similar role in a luxury environment is desired. Benefits of the Waiter/ess – All Day Dining role include 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next Steps: Apply today for this Waiter/ess – All Day Dining role and start your journey with Hyatt Hotels!
Waiter/ess employer: Park Hyatt London River Thames
Contact Detail:
Park Hyatt London River Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Familiarize yourself with the Park Hyatt brand and its values. Understanding their commitment to empathy, integrity, and inclusion will help you align your approach during the interview and demonstrate that you are a good fit for their team.
✨Tip Number 2
Prepare to discuss your previous experience in luxury dining environments. Highlight specific examples where you delivered exceptional service or created memorable dining experiences, as this is crucial for the Waiter/ess role.
✨Tip Number 3
Showcase your knowledge of food and beverage trends. Being able to discuss current dining trends or popular menu items can set you apart and demonstrate your passion for the hospitality industry.
✨Tip Number 4
Emphasize your ability to work in a team and create a welcoming atmosphere. Share examples of how you've contributed to a positive team environment and enhanced guest experiences in your previous roles.
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/ess in a luxury environment. Familiarize yourself with the expectations regarding service standards and guest interactions.
Tailor Your CV: Highlight your previous experience in similar roles, especially in luxury settings. Emphasize skills that align with the job description, such as customer service, knowledge of menu items, and ability to create memorable dining experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Hyatt's values. Mention specific experiences that demonstrate your ability to provide exceptional service and create a welcoming atmosphere.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Park Hyatt London River Thames
✨Showcase Your Customer Service Skills
During the interview, emphasize your ability to provide exceptional service. Share specific examples from your previous roles where you created memorable dining experiences for guests.
✨Know the Menu Inside Out
Demonstrate your knowledge of menu items and daily specials. Be prepared to discuss how you would communicate this information effectively to guests, showcasing your attention to detail.
✨Emphasize Teamwork and Collaboration
Highlight your experience working in a team-oriented environment. Discuss how you contribute to a positive atmosphere and support your colleagues to maintain high service standards.
✨Align with Hyatt's Values
Familiarize yourself with Hyatt's core values such as Empathy, Integrity, and Inclusion. Be ready to explain how these values resonate with you and how you embody them in your work.
