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- Tasks: Lead daily operations in hospitality, events, retail, and leisure activities.
- Company: Join a family-owned business known for its hospitality and leisure activities in Knaresborough.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Be part of an ambitious team shaping the future of a beloved Yorkshire location.
- Qualifications: 5+ years in catering and hospitality, with 2+ years in operations management.
- Other info: Must be within commuting distance to Knaresborough and willing to work weekends.
The predicted salary is between 30000 - 40000 £ per year.
Location: Knaresborough
Salary: £30k - £40k dependent on experience
Contract: Full-time, Permanent
Are you:
- Passionate about catering and hospitality
- A successful leader with an Operations background
- Someone who takes pride in delivering outstanding customer experiences
- Interested in working for an outstanding, progressive business that values its employees
This is an amazing opportunity for you to join a well-known, family-owned hospitality and leisure activity business in Knaresborough, entering an exciting phase of growth! You’ll use your experience and expertise as a Senior Operations Manager based in Knaresborough to drive efficiency, enhance visitor experiences, and lead our dedicated, friendly team.
The role is broad and exciting in nature where you will:
- Oversee daily operations across hospitality, events, retail and leisure activities
- Lead and develop a high-performing team
- Work in partnership with the ambitious MD driving growth and strategic changes
- Drive efficiency, profitability, and exceptional customer experiences
- Support expansion and strategic growth
- Deliver budgets, KPIs, and operational performance
Why Join Us?
- Be part of an ambitious, growing, value driven business
- Shape the future of an iconic Yorkshire location
- Supportive team environment & competitive package.
Ideally, we are looking for someone who has experience in the following:
- Based in a commutable distance to Knaresborough
- 5+ years experience in Catering and Hospitality
- 2+ years Operations Management experience
- Track record of motivating and developing a team
- Happy to work some weekends and bank holidays
Operations Manager employer: Pivot Search
Contact Detail:
Pivot Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network with professionals in the hospitality and operations sectors. Attend local events or join online forums related to hospitality management to connect with potential colleagues or mentors who can provide insights about the role and company culture.
✨Tip Number 2
Research the company thoroughly. Understand their values, mission, and recent developments. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in contributing to their growth.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership skills and ability to drive efficiency. Be ready to discuss how you've successfully managed teams and improved customer experiences in previous roles.
✨Tip Number 4
Stay updated on industry trends and challenges in hospitality and operations management. Being knowledgeable about current issues will allow you to engage in meaningful discussions during interviews and show that you're proactive about your professional development.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, particularly in hospitality and retail. Use specific examples that demonstrate your leadership skills and ability to enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention how your background aligns with the company's values and goals, and express your enthusiasm for contributing to their growth.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For instance, mention any improvements in efficiency, profitability, or customer satisfaction that you have driven.
Showcase Team Leadership Skills: Emphasise your experience in leading and developing teams. Provide examples of how you've motivated staff and fostered a positive working environment, as this is crucial for the role.
How to prepare for a job interview at Pivot Search
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've contributed to outstanding customer experiences in your previous roles, as this aligns perfectly with what the company values.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully motivated and developed teams in the past. Highlight any specific achievements that showcase your ability to lead a high-performing team.
✨Understand the Business Goals
Research the company and its current growth phase. Be ready to discuss how you can contribute to their strategic goals, such as driving efficiency and profitability, and how your experience aligns with their vision for expansion.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Prepare examples from your past experiences where you successfully handled challenges in operations management, particularly in hospitality or retail settings.
