Tenancy Sustainment Officer /Homelessness Assessment Officer
Tenancy Sustainment Officer /Homelessness Assessment Officer

Tenancy Sustainment Officer /Homelessness Assessment Officer

Full-Time 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Support homeless households with tenancy sustainment and needs assessments.
  • Company: Join a dedicated team focused on community support and advocacy.
  • Benefits: Gain valuable experience while making a real difference in people's lives.
  • Why this job: Be part of a mission-driven organization that values collaboration and social impact.
  • Qualifications: No specific qualifications required; passion for helping others is key.
  • Other info: Contact Liv for more details or to apply!

The predicted salary is between 28800 - 43200 £ per year.

  • Provide comprehensive support and advocacy for homeless households to sustain tenancies, including needs assessments, support plans, and resettlement assistance.

  • Collaborate with multiple services (e.g., Health, Social Care, Probation) to maintain local connections, address tenancy risks, and explore training, employment, and life skills opportunities.

  • Offer advice on benefits, debt management, and budgeting, and refer vulnerable households to appropriate agencies for additional support.

  • Contribute to council strategies and performance goals, maintain effective communication with customers and partners, and ensure accurate documentation of all interactions.

For more information, please contact Liv at , or email

Tenancy Sustainment Officer /Homelessness Assessment Officer employer: Novax Recruitment

As a Tenancy Sustainment Officer with us, you will join a dedicated team committed to making a real difference in the lives of homeless households. Our supportive work culture fosters collaboration with various services, providing you with ample opportunities for professional growth and development. Located in a vibrant community, we offer competitive benefits and a chance to contribute to meaningful council strategies that enhance the well-being of our residents.
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Contact Detail:

Novax Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Sustainment Officer /Homelessness Assessment Officer

✨Tip Number 1

Familiarize yourself with local services and resources that support homeless households. Understanding the landscape of available assistance will help you demonstrate your knowledge during interviews and show how you can effectively collaborate with these services.

✨Tip Number 2

Highlight any previous experience you have in advocacy or support roles, especially those related to homelessness or social care. Be prepared to discuss specific examples of how you've helped individuals or families navigate challenges and sustain tenancies.

✨Tip Number 3

Brush up on your understanding of benefits, debt management, and budgeting. Being able to speak confidently about these topics will not only prepare you for potential questions but also demonstrate your readiness to provide valuable advice to vulnerable households.

✨Tip Number 4

Prepare to discuss how you would contribute to council strategies and performance goals. Think about innovative ideas or approaches you could bring to the role that align with the organization's mission and objectives.

We think you need these skills to ace Tenancy Sustainment Officer /Homelessness Assessment Officer

Empathy and Compassion
Strong Communication Skills
Advocacy Skills
Needs Assessment
Support Planning
Collaboration with Multi-Agency Services
Knowledge of Housing Legislation
Debt Management Advice
Budgeting Skills
Resettlement Assistance
Problem-Solving Skills
Documentation and Record Keeping
Understanding of Benefits Systems
Ability to Work with Vulnerable Populations
Organizational Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Tenancy Sustainment Officer position. Understand the key responsibilities, such as providing support and advocacy for homeless households, and think about how your experience aligns with these duties.

Highlight Relevant Experience: In your application, emphasize any previous experience you have in social care, homelessness support, or related fields. Use specific examples to demonstrate your ability to conduct needs assessments, create support plans, and collaborate with various services.

Showcase Communication Skills: Effective communication is crucial for this role. Make sure to illustrate your communication skills in your application by mentioning instances where you successfully interacted with customers and partners, maintained documentation, or contributed to strategies.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description, such as 'advocacy', 'resettlement assistance', and 'budgeting', to show that you are a perfect fit for the position.

How to prepare for a job interview at Novax Recruitment

✨Show Your Understanding of Tenancy Support

Make sure to demonstrate your knowledge about the challenges faced by homeless households and how effective tenancy support can make a difference. Share any relevant experiences you have in providing advocacy or support services.

✨Highlight Collaboration Skills

Since the role involves working with various services, emphasize your ability to collaborate effectively. Provide examples of past experiences where you successfully worked with different stakeholders to achieve common goals.

✨Discuss Your Approach to Needs Assessments

Be prepared to talk about how you would conduct needs assessments for vulnerable households. Discuss your methodology and how you prioritize their needs while ensuring they feel heard and supported.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might encounter in this role and how you would address them, particularly regarding tenancy risks and resettlement assistance.

Tenancy Sustainment Officer /Homelessness Assessment Officer
Novax Recruitment Apply now
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  • Tenancy Sustainment Officer /Homelessness Assessment Officer

    Full-Time
    28800 - 43200 £ / year (est.)
    Apply now

    Application deadline: 2026-12-15

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    Novax Recruitment

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