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- Tasks: Drive sales growth for luxury watches and enhance customer experience.
- Company: C W Sellors Ltd is a leading family-run jewellery and watch specialist with 13 boutiques.
- Benefits: Enjoy competitive salary, performance incentives, employee discounts, and career development opportunities.
- Why this job: Join a passionate team dedicated to delivering exceptional customer service in the luxury market.
- Qualifications: Proven sales experience, strong communication skills, and detail-oriented mindset required.
- Other info: Candidates must undergo criminal records checks.
The predicted salary is between 28800 - 42000 £ per year.
C W Sellors Ltd is a family business which in recent years has developed into a leading high-end jewellery and watch specialist, sourcing, manufacturing and importing luxury jewellery from all around the world. We proudly have a network of 13 boutiques and a strong online presence, employing over 130 employees. This allows us to showcase the finest jewellery and watch collections to customers in the UK and across the world. We have a passion for helping our customers to select the perfect items of jewellery or watches. We pride ourselves on delivering the very best customer experience.
We are looking for a proactive and results-driven Watch Sales Specialist to join our team and help drive sales growth within our Watches department.
Key Responsibilities:- Sales Growth: Drive sales for Watches across all platforms to achieve monthly targets, ensuring all sales avenues are maximised to reach annual goals. Communicate sales progress regularly to keep the team focused on targets.
- Strap Department Management: Oversee the strap department, increasing strap sales while supporting both the web and store teams with strap-related inquiries.
- Customer Service Improvement: Work closely with customer service and store teams to enhance customer experience and feedback.
- Warranty Management: Ensure efficient warranty processing.
- Returns & Refunds Management: Oversee Watches return procedures, striving to convert returns into sales.
- Lead Generation: Assist the sales teams in identifying and reaching potential leads during key product releases.
- Proven experience in sales.
- Strong analytical and communication skills.
- Detail-oriented with excellent administrative and organisational abilities.
- Ability to work collaboratively across teams to improve customer experience and sales performance.
- Experience in the luxury goods or watch industry is a plus.
- Competitive salary and performance-based incentives.
- Career growth and development opportunities.
- A dynamic and supportive team environment.
- Employee discounts and other company benefits.
If you are passionate about sales, customer service, and making a real impact, we would love to hear from you! Apply now to join our team. The successful candidate will be required to undertake a criminal records check.
Watch Sales Specialist employer: C W Sellors Fine Jewellery & Luxury Watches
Contact Detail:
C W Sellors Fine Jewellery & Luxury Watches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Watch Sales Specialist
✨Tip Number 1
Familiarise yourself with the luxury watch market. Research popular brands, current trends, and customer preferences. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the luxury goods sector. Attend industry events or join online forums to connect with others who share your interests. Building relationships can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss your sales achievements in detail. Be ready to share specific examples of how you've driven sales growth in previous roles. Highlighting your results-oriented mindset will resonate well with the hiring team.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've enhanced customer experiences. Think about how you can apply these skills to improve sales and customer satisfaction at C W Sellors Ltd.
We think you need these skills to ace Watch Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in the luxury goods or watch industry. Use specific examples of how you've driven sales growth in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for watches and customer service. Mention how your skills align with the responsibilities listed in the job description, such as improving customer experience and managing returns.
Highlight Analytical Skills: Since the role requires strong analytical skills, provide examples in your application of how you've used data to drive sales or improve processes in past positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of C W Sellors Ltd and their products in your application. Express why you want to work specifically for them and how you can contribute to their success.
How to prepare for a job interview at C W Sellors Fine Jewellery & Luxury Watches
✨Show Your Passion for Watches
Make sure to express your enthusiasm for watches and the luxury goods industry during the interview. Share any personal experiences or knowledge you have about different watch brands, styles, and trends to demonstrate your genuine interest.
✨Highlight Your Sales Achievements
Prepare specific examples of your past sales successes. Discuss how you met or exceeded targets in previous roles, and be ready to explain the strategies you used to drive sales growth, especially in a retail environment.
✨Emphasise Customer Service Skills
Since customer experience is key for this role, be prepared to discuss how you've improved customer service in past positions. Share examples of how you handled difficult situations or turned returns into sales, showcasing your problem-solving abilities.
✨Demonstrate Team Collaboration
C W Sellors Ltd values teamwork, so be ready to talk about how you've worked collaboratively with other departments. Highlight any experiences where you supported colleagues or contributed to a team goal, particularly in a sales context.
