GAP Group LTD | Hire & Sales Coordinator | united kingdom
GAP Group LTD | Hire & Sales Coordinator | united kingdom

GAP Group LTD | Hire & Sales Coordinator | united kingdom

Liverpool Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customer needs and manage hire desk operations.
  • Company: Join GAP Group, a leading equipment hire company with 11 divisions across the UK.
  • Benefits: Enjoy competitive pay, up to 25 days off, and awesome perks like profit sharing and wellness support.
  • Why this job: This role offers growth opportunities in a fast-paced environment with a focus on customer service.
  • Qualifications: Experience in a high-volume hire desk is a plus; strong communication and IT skills are essential.
  • Other info: GAP Group promotes from within and values your development through dedicated training.

The predicted salary is between 21600 - 36000 £ per year.

Complete your application using the “Apply” button, this will take you directly to the GAP website. Our team is the best in the industry – is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact for our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: Processing all hire desk administration including customer and supplier queries Managing a range of incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is desirable Excellent customer service skills with a focus on increasing sales Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. About GAP Group GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we’ll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER JBRP1_UKTJ

GAP Group LTD | Hire & Sales Coordinator | united kingdom employer: GAP Group Ltd

GAP Group LTD is an exceptional employer, offering a dynamic work environment where Hire & Sales Coordinators can thrive. With a strong focus on employee growth, our in-house Learning & Development Team ensures you have the skills to excel, while our competitive benefits package, including profit share and generous leave options, reflects our commitment to your well-being. Join us in the UK and be part of a team that values collaboration, innovation, and customer service excellence.
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Contact Detail:

GAP Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land GAP Group LTD | Hire & Sales Coordinator | united kingdom

✨Tip Number 1

Familiarize yourself with the equipment and services offered by GAP Group. Understanding the specifics of Robotic and GPS equipment will help you engage more effectively with customers and demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've successfully resolved customer complaints or increased sales, as this aligns perfectly with the responsibilities of a Hire & Sales Coordinator.

✨Tip Number 3

Prepare to discuss your organizational skills and how you manage high-volume tasks. Since the role involves processing numerous hire desk administration tasks daily, showcasing your ability to stay organized under pressure will be crucial.

✨Tip Number 4

Research GAP Group's company culture and values. Being able to articulate why you want to work for GAP and how you align with their mission will set you apart from other candidates and show your genuine interest in the position.

We think you need these skills to ace GAP Group LTD | Hire & Sales Coordinator | united kingdom

Customer Service Skills
Sales Skills
Organizational Skills
Attention to Detail
Effective Communication
IT Proficiency (MS Office, Outlook, Excel)
Teamwork
Problem-Solving Skills
Initiative
Time Management
Adaptability
High-Volume Administration Experience
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hire & Sales Coordinator. Familiarize yourself with the key tasks mentioned in the job description, such as managing customer queries and ensuring stock levels.

Tailor Your CV: Customize your CV to highlight relevant experience, especially if you have worked in a high-volume hire desk role or have strong customer service skills. Emphasize your proficiency in MS Office and any experience with sales.

Craft a Strong Application Form: When filling out the application form, be concise but thorough. Use specific examples from your past experiences that demonstrate your ability to handle customer complaints and work effectively in a team.

Highlight Your Passion: In your application, express your enthusiasm for customer service and your willingness to learn. Mention how you can contribute to the success of GAP Group and your eagerness to grow within the company.

How to prepare for a job interview at GAP Group Ltd

✨Show Your Customer Service Skills

Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to build strong relationships and meet customer needs.

✨Demonstrate Your Organizational Skills

The position requires strong organizational skills, so come ready to discuss how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay organized, especially in a fast-paced environment.

✨Familiarize Yourself with the Equipment

While a background in survey hire is not mandatory, having some knowledge about the types of equipment GAP Group hires out can set you apart. Research common equipment used in construction and utilities to show your enthusiasm for the industry.

✨Prepare Questions About Growth Opportunities

GAP Group values internal promotion and development. Prepare thoughtful questions about career progression within the company to demonstrate your long-term interest in growing with them.

GAP Group LTD | Hire & Sales Coordinator | united kingdom
GAP Group Ltd
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  • GAP Group LTD | Hire & Sales Coordinator | united kingdom

    Liverpool
    Full-Time
    21600 - 36000 £ / year (est.)

    Application deadline: 2026-12-14

  • G

    GAP Group Ltd

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