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For Companies At a Glance
- Tasks: Join us as a Client Advisor, driving sales and sharing your product knowledge.
- Company: Stone Island is a globally recognised brand known for its independent spirit and innovation.
- Benefits: Enjoy flexible part-time hours and the chance to work in a luxury retail environment.
- Why this job: Shape your career while being part of a unique culture that values self-reliance and creativity.
- Qualifications: Previous sales experience is preferred; passion for luxury fashion and strong communication skills are essential.
- Other info: Fluency in Swedish and English is required; additional languages are a plus.
We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a part-time (24 hours) Client Advisor to join our Harrods team.
The Day-To-Day
- PRODUCT KNOWLEDGE
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- BUSINESS
- Drives Sales, achieving individual results and contributing to the team ones
- Maximises sales opportunity leveraging cross-selling
- OPERATIONS / STOCK MANAGEMENT
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store’s visual merchandising standards
- Opening and closing responsibilities.
Key Qualifications
- Previous experience in sales roles;
- Experience in structured luxury fashion/retail companies is a plus;
- Previous international experience both in professional and non-professional contexts;
- Passion for retail, client service and the luxury fashion industry;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills;
- Willingness to evolve in the organisation;
- Fluency & sophistication in Swedish and English, another language is a plus;
- Digitally aware and open to new ways of working;
- Ability to work in a fast-paced, changing environment.
Our Shared Values
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice every day to maintain our unique culture of relentless innovation. SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!
Client Advisor Part-Time F/M - Harrods employer: Stone Island
Contact Detail:
Stone Island Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor Part-Time F/M - Harrods
✨Tip Number 1
Familiarise yourself with Stone Island's product range and brand ethos. Understanding their unique materials and design philosophy will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Brush up on your sales techniques, especially in a luxury retail context. Being able to articulate how you can drive sales and enhance customer experiences will set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills during any interactions. Whether it's in person or over the phone, being articulate and personable is key in a client-facing role like this one.
✨Tip Number 4
Demonstrate your adaptability and willingness to learn. Stone Island values individuals who can thrive in a fast-paced environment, so be ready to discuss examples of how you've successfully navigated change in previous roles.
We think you need these skills to ace Client Advisor Part-Time F/M - Harrods
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Stone Island's history, values, and product offerings. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous sales roles or experience in luxury fashion. Be specific about your achievements and how they relate to the responsibilities of a Client Advisor.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application reflects your ability to engage with clients effectively. Use clear and professional language throughout your CV and cover letter.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Mention your fluency in Swedish and English, and any other languages, as well as your willingness to adapt in a fast-paced environment.
How to prepare for a job interview at Stone Island
✨Showcase Your Product Knowledge
Make sure to brush up on Stone Island's collections and the specific fabrics used. Being able to discuss product details confidently will demonstrate your passion for the brand and your suitability for the Client Advisor role.
✨Demonstrate Sales Skills
Prepare examples from your previous experience where you successfully drove sales or maximised opportunities through cross-selling. This will highlight your ability to contribute to the team's success at Harrods.
✨Emphasise Communication Skills
Since strong communication is key in luxury retail, practice articulating your thoughts clearly and engagingly. Be ready to discuss how you've effectively interacted with clients in past roles.
✨Align with Company Values
Familiarise yourself with Stone Island's shared values like self-reliance and solidarity. During the interview, express how your personal values align with theirs, showcasing your fit within their unique culture.
