Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a retirement development, organise activities, and ensure excellent customer service.
- Company: Join Churchill Estates Management, a leading provider of retirement living accommodation.
- Benefits: Enjoy 24 days holiday, life assurance, eye care reimbursement, and professional development opportunities.
- Why this job: Make a positive impact on residents' lives while working in a friendly, supportive environment.
- Qualifications: Experience in customer service or administration is essential; Microsoft Office skills required.
- Other info: Flexible part-time hours, perfect for students or those seeking rewarding work.
The predicted salary is between 17866 - 17866 £ per year.
Salary: £17,866, plus excellent benefits
Hours: Monday to Friday, 09:00-13:00 (20 hours per week)
Location: Brook View Court - Alderley Edge
About the role
Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager. This varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners. By being a 'friendly neighbour', you'll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more!
Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. You'll be the trusted, 'go-to' person on-site, liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues. This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook. This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
How you'll be rewarded
- Annual holiday entitlement of 24 days + Bank Holidays pro rata
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
- Immensely rewarding work
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.
Part-Time Development Manager in Alderley Edge employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Development Manager in Alderley Edge
✨Tip Number 1
Familiarise yourself with Churchill Estates Management's values, especially their TORCH principles. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your experience in customer service and administration by preparing specific examples of how you've positively impacted previous roles. This will help you stand out as someone who can provide the first-class service they are looking for.
✨Tip Number 3
Network with current or former employees of Churchill Estates Management on platforms like LinkedIn. Ask them about their experiences and any tips they might have for succeeding in the Lodge Manager role.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to managing a retirement development. Think about activities you could organise or ways to improve residents' experiences, as this will showcase your initiative and understanding of the role.
We think you need these skills to ace Part-Time Development Manager in Alderley Edge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Part-Time Development Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for customer service and your ability to manage a retirement development. Use specific examples from your past experiences to demonstrate your skills in administration and working with people.
Highlight Relevant Experience: Make sure to emphasise any previous roles in retirement living, social housing, or customer service. Detail your accomplishments in these positions, particularly those that relate to managing teams, organising events, or ensuring safety and security.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and personal statement. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, especially in a similar environment.
✨Demonstrate Your Organisational Skills
Since the role involves coordinating activities and managing contractors, be prepared to discuss how you stay organised. You could mention tools or methods you use to keep track of tasks and ensure everything runs smoothly.
✨Highlight Your People Skills
As a Lodge Manager, you'll be interacting with a variety of people. Use the interview to showcase your friendly personality and ability to connect with others. Consider sharing anecdotes that illustrate your ability to handle sensitive situations with diplomacy.
✨Familiarise Yourself with the Company Values
Churchill Estates Management values Trust, Openness, Respect, Communication, and Honesty (TORCH). Research these values and think about how you can embody them in your role. Be ready to discuss how your personal values align with theirs.
