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For Companies At a Glance
- Tasks: Lead onboarding, offboarding, and enhance employee experiences in a dynamic environment.
- Company: Join HeliosX, a diverse team dedicated to improving global healthcare.
- Benefits: Enjoy 25 days holiday, private health insurance, equity options, and wellness perks.
- Why this job: Develop your HR skills while making a real impact on employee satisfaction.
- Qualifications: 2+ years of HR experience with knowledge of systems like BambooHR.
- Other info: Mentorship opportunities available to help you grow in your career.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity: We’re looking for a People Operations Coordinator who is passionate about creating exceptional employee experiences, thrives in a fast-paced environment, and enjoys leading by example. You’ll take ownership of key operational responsibilities while ensuring that the People team’s operations run smoothly and efficiently. This role is perfect for someone with a solid foundation in HR who’s ready to take the next step in their career, developing their leadership skills while continuing to deliver an outstanding employee experience.
What you'll be doing:
- Serve as the go-to expert for all things related to onboarding, offboarding, and employee lifecycle processes.
- Provide hands-on, 1:1 support to employees, ensuring their challenges are addressed with care and efficiency.
- Proactively identify opportunities to enhance the employee experience and drive initiatives to improve engagement and satisfaction.
- Act as the SME for BambooHR, ensuring data accuracy and integrity while maximising its functionality for the team.
- Oversee the work of the People Operations Coordinator, ensuring quality and consistency in all HR processes and documentation.
- Support the Manager, People Experience with data reporting and analysis, providing insights that inform strategic decisions.
- Collaborate with the People team to streamline and automate HR processes, driving efficiency as we scale.
- Be the Subject Matter Expert (SME) for company policies, advising employees and leadership on guidelines and best practices.
- Partner with the People team to regularly review and update policies, ensuring compliance and alignment with our culture and values.
- Serve as a trusted resource for complex employee queries, resolving challenges with professionalism and discretion.
- Act as a conduit between the People Operations Coordinator and People Operations Advisor, ensuring alignment and communication across the team.
- Provide mentorship and guidance to the People Operations Coordinator, helping them develop their skills and confidence.
- Review and quality-check the Coordinator’s work, providing feedback and ensuring a high standard of delivery.
Who you are:
- 2+ years of HR experience, with hands-on exposure to HR systems (BambooHR, HiBob, Oracle, Workday, or similar).
- Deep understanding of HR policies, compliance requirements, and operational best practices.
- Ability to guide and mentor team members, ensuring high-quality work and consistent processes.
- A solutions-oriented mindset with the ability to identify and implement process improvements.
- Exceptional interpersonal and written communication skills, with the ability to build trust and rapport across all levels.
- A meticulous approach to managing data, processes, and documentation.
- A genuine enthusiasm for creating an amazing employee experience and contributing to a high-performing People team.
Life at HeliosX: At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Audible subscription)
People Operations Coordinator employer: HeliosX Group
Contact Detail:
HeliosX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Familiarise yourself with BambooHR and other HR systems mentioned in the job description. Being able to demonstrate your proficiency in these tools during interviews will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any experience you have in onboarding and offboarding processes. Be prepared to discuss specific examples of how you've improved employee experiences in these areas, as this role heavily focuses on enhancing the employee lifecycle.
✨Tip Number 3
Showcase your ability to mentor and guide others. Since the role involves overseeing a People Operations Coordinator, sharing past experiences where you've successfully supported or developed team members will be beneficial.
✨Tip Number 4
Prepare to discuss your solutions-oriented mindset. Think of examples where you've identified process improvements in HR operations and how those changes positively impacted employee engagement or satisfaction.
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HR experience, particularly any hands-on exposure to HR systems like BambooHR. Emphasise your ability to enhance employee experiences and your solutions-oriented mindset.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional employee experiences. Mention specific examples of how you've improved processes or supported team members in previous roles.
Showcase Your Communication Skills: Since exceptional interpersonal and written communication skills are crucial for this role, ensure that your application is well-written, clear, and free of errors. This will demonstrate your attention to detail and professionalism.
Highlight Leadership Experience: If you have experience mentoring or guiding team members, be sure to include this in your application. Discuss how you've contributed to team success and supported others in their development.
How to prepare for a job interview at HeliosX Group
✨Show Your Passion for Employee Experience
Make sure to express your enthusiasm for creating exceptional employee experiences during the interview. Share specific examples from your past roles where you enhanced employee engagement or satisfaction, as this aligns perfectly with what the company is looking for.
✨Demonstrate Your HR Knowledge
Be prepared to discuss your understanding of HR policies and compliance requirements. Highlight your hands-on experience with HR systems like BambooHR, and be ready to explain how you've used these tools to improve processes in previous roles.
✨Emphasise Your Mentorship Skills
Since the role involves mentoring a People Operations Coordinator, share instances where you've guided or supported team members. This will showcase your leadership abilities and your commitment to developing others within the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex employee queries. Prepare scenarios where you've successfully resolved challenges, demonstrating your solutions-oriented mindset and professionalism.
