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For Companies At a Glance
- Tasks: Design, deploy, and maintain server and network technologies across multiple sites.
- Company: Join Hays Technology, a leader in recruitment for the tech industry.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that enhances business infrastructure and ensures security and resiliency.
- Qualifications: Hands-on 2nd and 3rd line experience in a manufacturing setting is essential.
- Other info: Access to a vehicle and a clean driving license required.
The predicted salary is between 36000 - 60000 £ per year.
Hays Technology are recruiting an Infrastructure Engineer to join a manufacturing organisation in the West Yorkshire area. You will be responsible for the design, deployment, and maintenance of the on-premier server and network technologies for multiple sites on the M62 corridor and the cloud services utilised by the business. You will be working closely with business leaders and third parties to ensure the infrastructure enhances the business and provides futureproofing, resiliency and security.
You will be managing the service desk function ensuring incidents have been logged and all notes, progress, and required actions have been input promptly and accurately,, while also working with the IT Manager and wider support team to ensure any recurring technical issues are addressed. You will be dealing with external stakeholders and, as such, will be delivering excellent customer service to the end user’s estate, whether face-to-face, via email or telephone on a multitude of issues.
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Experience effectively managing both internal business and operational users along with solution providers
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Hands on 2nd and 3rd line experience working within a manufacturing environment
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Strong exposure to Cisco networking (Switching, routing, Meraki)
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Experience working with Hyper V, M365, Azure, Intune
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Access to a vehicle and a clean driving license
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Infrastructure Engineer employer: Hays plc
Contact Detail:
Hays plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Cisco networking and Hyper V. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing service desk functions and resolving technical issues. Be prepared to discuss specific examples of how you've improved processes or enhanced customer service in previous roles.
✨Tip Number 3
Since the role involves working closely with business leaders and external stakeholders, practice articulating your communication skills. Think of scenarios where you've successfully collaborated with different teams or clients.
✨Tip Number 4
Make sure to demonstrate your understanding of futureproofing and security in infrastructure design. Research current trends and best practices in these areas to discuss during your interview.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Infrastructure Engineer position. Make sure you understand the key responsibilities, required skills, and the technologies mentioned, such as Cisco networking and Azure.
Tailor Your CV: Customize your CV to highlight relevant experience in infrastructure design, deployment, and maintenance. Emphasize your hands-on experience with 2nd and 3rd line support, particularly in a manufacturing environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to manage incidents effectively. Mention specific examples of how you've worked with business leaders and external stakeholders in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that your application presents a professional image.
How to prepare for a job interview at Hays plc
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with 2nd and 3rd line support, especially in a manufacturing environment. Highlight your familiarity with Cisco networking, Hyper V, M365, Azure, and Intune, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your ability to handle technical issues. Share specific examples of how you've resolved incidents in the past, particularly those involving external stakeholders or service desk functions.
✨Emphasize Customer Service Skills
Since you'll be dealing with end users, it's important to convey your commitment to excellent customer service. Prepare to discuss how you've effectively communicated with users and managed their expectations in previous roles.
✨Understand the Business Context
Research the manufacturing organization and its infrastructure needs. Be ready to discuss how you can enhance their operations through resilient and secure infrastructure solutions, showing that you understand the bigger picture.
