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For Companies At a Glance
- Tasks: Engage customers, manage stock, and support store operations like a pro!
- Company: Join The Works, a vibrant brand inspiring creativity and learning.
- Benefits: Enjoy 25% off, exclusive discounts, and access to early wages!
- Why this job: Be part of a supportive team that fuels imagination and creativity.
- Qualifications: Must be over 18 for keyholder duties; passion for customer service is key!
- Other info: Flexible hours, fun culture, and opportunities for personal growth await!
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Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can’t resist your helpful recommendations!
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Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You’re the ultimate multitasking hero!
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Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they’ve got nothing on you!
Keyholder Responsibilities
If you’re over *18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.
There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
*Under 18?
That’s cool. If you’re under 18, you won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties., Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
10th Best Big Company to Work For 2024 – ‘Best Companies’
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Our Perks Are ‘The Works’
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25% Colleague Discount! – Plus, exclusive Double Discount days!
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MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
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Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
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Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
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Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
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Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
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24/7 support for you and your family – Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
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Healthcare Cash Plan – To support your everyday healthcare costs.
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And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – That’s super cool with us!
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.
Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!
We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Retail Sales Assistant employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Show your passion for creativity and learning during your interactions with customers. Share personal stories about how our products have inspired you or others, as this will resonate with the brand's mission and make you stand out.
✨Tip Number 2
Demonstrate your multitasking skills by discussing past experiences where you've successfully managed busy environments. Highlight specific examples of how you handled multiple tasks simultaneously, especially in retail or customer service settings.
✨Tip Number 3
Familiarize yourself with our product range and think about how you can recommend items to customers based on their interests. Being knowledgeable about our offerings will help you connect with customers and show that you're ready to contribute from day one.
✨Tip Number 4
Emphasize your ability to work as part of a team. Share examples of how you've collaborated with colleagues in the past to create a positive environment, as this aligns with our supportive and inclusive culture.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for the brand and products in your application. Highlight any personal experiences that showcase your creativity and love for reading, learning, and play.
Highlight Your People Skills: Since talking to people is a key part of the role, emphasize your communication skills. Share examples of how you've successfully interacted with customers or worked in a team environment.
Demonstrate Multitasking Abilities: Retail can be fast-paced, so provide examples of how you've managed multiple tasks at once. This could include handling busy days, deliveries, or customer inquiries efficiently.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences that align with the Retail Sales Assistant position. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at The Works
✨Show Your Passion
Let your enthusiasm for the brand and products shine through during the interview. Share personal stories about how you connect with the products and how they inspire creativity in you.
✨Demonstrate Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Highlight any experiences where you juggled customer service, stock management, or other responsibilities effectively.
✨Engage with the Interviewer
Remember, talking to people is your superpower! Use this to your advantage by engaging the interviewer in conversation. Ask questions about the company culture and share your thoughts on how you can contribute to the team.
✨Embrace the Role of a Keyholder
If you're over 18, express your willingness to take on keyholder responsibilities. Discuss your readiness to learn and adapt to new challenges, showing that you're committed to growing within the company.
