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For Companies At a Glance
- Tasks: Greet guests, take orders, serve food, and ensure a smooth dining experience.
- Company: Min Jiang offers stunning views and authentic Asian cuisine in a vibrant setting.
- Benefits: Enjoy free meals, discounts, career development, and mental health support.
- Why this job: Join a dynamic team, celebrate achievements, and make a real impact on guest experiences.
- Qualifications: No prior experience needed; just bring enthusiasm and a passion for customer service.
- Other info: Complimentary uniforms, paid volunteering day, and exciting social events await you!
Our Min Jiang Restaurant is looking for a Waiter/Waitress to join a busy and dynamic restaurant. We are looking for an enthusiastic and customer-focused Waiter/Waitress to join our front-of-house team. You will be the face of our restaurant, ensuring every guest receives friendly, timely, and professional service from the moment they arrive to when they leave.
What's in this for you?
- Enjoy a complimentary guest experience stay at our hotel within your first 6 months of service (accommodation and breakfast for 2 people).
- Indulge in free meals featuring a healthy and balanced menu, complete with hot and cold buffet options.
- Enhanced Annual leave (max. 33 days after 5 years).
- Get a 50% discount in our Food & Beverage outlets - Min Jiang, Origin Kensington or Piano Bar.
- Be rewarded with £500-£1300 as a thank you through our Refer a Friend recruitment incentives.
- Monthly team appreciation events to celebrate team member achievements.
- Social Events including Annual Awards, Annual Team Member party, gala dinners and more.
- Access career development and progression opportunities.
- 1 day (paid - contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave.
- Uniforms provided and laundered complimentary, with dry-cleaning allowance for non-uniformed team members.
- Receive mental health support from our trained Mental Health First Aiders.
- Access our welfare service via the Employee Assistance Program, providing support through Health Assured.
- Well-being programs - Eye test vouchers and contributions towards glasses, various wellbeing activities focused on mental and physical health, life assurance well-being/multi faith room.
As a Waiter/Waitress you will:
- Greet guests warmly and guide them to their tables.
- Present menus, take orders, and serve food and beverages.
- Ensure tables are clean and well-presented at all times.
- Handle customer inquiries or complaints promptly and professionally.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Process bills and handle payments accurately.
Min Jiang boasts breathtaking views of Kensington Gardens and London's skyline. The restaurant design combines striking blue and white Chinese vases against deep contemporary red walls, creating an unforgettable dining experience. The authentic and traditional approach to Asian cuisine has made the restaurant the home of Chinese fine dining for over 10 years, the highlight of any visit is the exquisite Dim Sum and the Legendary wood fired Beijing Duck.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We're Here to Support You
We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team by telephone or email so we can support you accordingly.
Contact Detail:
Royal Garden Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress Restaurant
✨Tip Number 1
Familiarise yourself with the menu and special dishes, especially the Dim Sum and Beijing Duck. This knowledge will not only impress during your interview but also show your genuine interest in the restaurant's offerings.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle inquiries and complaints smoothly is crucial for a waiter/waitress position.
✨Tip Number 3
Network with current or former employees of Min Jiang if possible. They can provide insights into the work culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Demonstrate your enthusiasm for the role by preparing questions to ask during the interview. This shows that you are proactive and genuinely interested in being part of the team.
We think you need these skills to ace Waiter/Waitress Restaurant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles as a waiter or waitress, and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the restaurant. Mention why you want to work at Min Jiang specifically and how you can contribute to their team.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and problem-solving. These are crucial for a waiter/waitress role, especially in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important in the hospitality industry.
How to prepare for a job interview at Royal Garden Hotel
✨Show Your Enthusiasm
As a waiter/waitress, your energy and enthusiasm are key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond for guests in previous roles.
✨Know the Menu
Familiarise yourself with the restaurant's menu, especially the signature dishes like Dim Sum and Beijing Duck. Being able to discuss these items confidently will impress the interviewers and show your commitment to the role.
✨Demonstrate Teamwork Skills
Collaboration is crucial in a busy restaurant environment. Be prepared to discuss how you work well with kitchen and bar staff, and provide examples of how you've contributed to a positive team atmosphere in past jobs.
✨Prepare for Customer Scenarios
Think about potential customer inquiries or complaints you might face as a waiter/waitress. Prepare responses that highlight your problem-solving skills and ability to handle difficult situations with professionalism.
