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- Tasks: Join a dynamic team to provide tech solutions and exceptional customer service.
- Company: Mobile Klinik powered by TELUS is dedicated to enriching lives through technology and community support.
- Benefits: Enjoy discounts on the latest tech, flexible benefits, and paid training.
- Why this job: Be part of a supportive culture that values diversity and makes a real impact.
- Qualifications: No specific qualifications required; just bring your passion for technology and people.
- Other info: Flexible hours with opportunities for growth and recognition in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
What does it mean to join Mobile Klinik powered by TELUS?
- Our goal is to provide Canadians with an excellent experience.
- We are passionate about people - our customers, our communities, and our team.
- We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small.
What’s in it for you?
- Discounts on the coolest & newest wireless technology here at TELUS.
- Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally.
- Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support.
- Maternity and parental leave top-ups, fertility treatment coverage, and gender affirmation coverage.
- We provide paid training to ensure your success.
- And so much more.
Responsibilities:
- Be part of a high performing team where your contributions are measured and recognized.
- Create solutions for our customers by using the power of technology to improve their lives.
- Work in a fast paced environment, where every day is different.
- Engage with prospective and current customers in store, by phone and messaging.
- Provide repair and replacement estimates for the customer.
Working hours and locations:
- Opportunity to work with all of our brands.
- Work a flexible schedule, which includes evenings and weekends.
- Hours vary by location and time of year.
- Shift coverage at nearby locations.
What you can expect after you apply:
Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed.
Base Hourly Pay: $17 - $21
Bonus Pay: Monthly activations bonus.
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
Full time - Product Care Specialist (Mobile Klinik) | Masonville employer: TELUS Digital
Contact Detail:
TELUS Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full time - Product Care Specialist (Mobile Klinik) | Masonville
✨Tip Number 1
Familiarise yourself with TELUS Digital and Mobile Klinik's values and mission. Understanding their commitment to customer service and community engagement will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Since the role involves working under pressure and adapting to different situations, having specific examples ready will demonstrate your ability to thrive in such settings.
✨Tip Number 3
Highlight any previous experience in customer service or technology-related roles. Being able to share how you've successfully resolved customer issues or improved their experiences will make you stand out as a candidate.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mentioning your willingness to engage in the paid training offered by TELUS will reflect your commitment to personal growth and your eagerness to contribute effectively to the team.
We think you need these skills to ace Full time - Product Care Specialist (Mobile Klinik) | Masonville
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with TELUS Digital and Mobile Klinik's values, especially their commitment to inclusivity and community service. Reflect this understanding in your application to show you align with their mission.
Tailor Your CV: Highlight relevant experience that showcases your customer service skills and ability to work in a fast-paced environment. Use specific examples that demonstrate your problem-solving abilities and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for technology and helping customers. Mention any personal experiences that resonate with the company's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TELUS Digital
✨Show Your Passion for Technology
As a Product Care Specialist, you'll be working with the latest technology. Make sure to express your enthusiasm for tech and how it can improve customer lives. Share any personal experiences or projects that highlight your interest.
✨Demonstrate Customer Service Skills
This role is all about providing excellent service. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to solve problems and create positive experiences.
✨Be Ready for a Fast-Paced Environment
The job requires adaptability and quick thinking. During the interview, discuss situations where you've thrived under pressure or adapted to changing circumstances. This will show you're ready for the dynamic nature of the role.
✨Understand the Company Culture
Research TELUS Digital and Mobile Klinik's values, especially their commitment to inclusivity and community. Be prepared to discuss how your own values align with theirs, and how you can contribute to their mission of enriching lives.
