Reception Supervisor

Reception Supervisor

London Full-Time 24234 - 36252 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team, ensuring excellent guest service and smooth operations.
  • Company: Join a family-run hotel group with over 185 years of history in Bloomsbury.
  • Benefits: Enjoy a competitive salary, benefits package, and a supportive work environment.
  • Why this job: Be part of a fresh approach to hospitality and make a real impact on guest experiences.
  • Qualifications: Previous experience in hospitality or customer service is preferred.
  • Other info: Work 40 hours a week on a flexible rota across 5 days.

The predicted salary is between 24234 - 36252 £ per year.

Imperial London Hotels Group based at President Hotel

40 hours a week (5 days out of 7 days weekly rota)

£30,293.00 + Benefits

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We are rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury.

Reception Supervisor employer: Imperial London Hotels Ltd

As a Reception Supervisor at the Imperial London Hotels Group, you will be part of a family-run company with a rich history of over 185 years, dedicated to redefining hospitality in Bloomsbury. We offer a supportive work culture that values employee growth and development, alongside competitive benefits, ensuring that our team feels valued and motivated. Join us to be part of a dynamic environment where your contributions truly matter and where you can thrive in your career.
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Contact Detail:

Imperial London Hotels Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Supervisor

✨Tip Number 1

Familiarise yourself with the Imperial London Hotels Group's values and mission. Understanding their approach to hospitality will help you align your responses during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Network with current or former employees of the Imperial London Hotels Group. They can provide valuable insights into the company culture and what they look for in a Reception Supervisor, giving you an edge in your application.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlighting these experiences will show that you have the necessary skills for the role.

✨Tip Number 4

Research common challenges faced by reception teams in the hospitality industry. Being able to discuss these challenges and how you would address them during your interview will demonstrate your proactive thinking and problem-solving abilities.

We think you need these skills to ace Reception Supervisor

Customer Service Excellence
Leadership Skills
Team Management
Communication Skills
Conflict Resolution
Time Management
Attention to Detail
Problem-Solving Skills
Multitasking Abilities
Knowledge of Hotel Management Software
Sales and Upselling Techniques
Adaptability
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description for the Reception Supervisor position carefully. Make sure you understand the responsibilities and expectations, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or supervisory roles. Use specific examples to demonstrate your skills in customer service and team management.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the hospitality industry and your alignment with the company's values. Mention why you want to work for Imperial London Hotels Group specifically.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a supervisory role.

How to prepare for a job interview at Imperial London Hotels Ltd

✨Know the Company

Before your interview, take some time to research the Imperial London Hotels Group. Understand their history, values, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the company.

✨Showcase Your Leadership Skills

As a Reception Supervisor, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment.

✨Emphasise Customer Service

Customer service is at the heart of hospitality. Be ready to discuss how you've gone above and beyond for guests in previous roles. Share specific stories that illustrate your commitment to providing exceptional service.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you assess if it's the right fit for you.

Reception Supervisor
Imperial London Hotels Ltd
I
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