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- Tasks: Lead and inspire the leisure team while managing pools and activities.
- Company: Join Warner Hotels, a leader in leisure and hospitality.
- Benefits: Enjoy competitive salary, training opportunities, and a vibrant work culture.
- Why this job: Make a real impact on guest experiences in a fun environment.
- Qualifications: Previous supervisory experience and customer care skills are essential.
- Other info: Full training provided for pool operations; lifeguard and first aid qualifications preferred.
The predicted salary is between 28500 - 29203 £ per year.
Salary: £28,500 - £29,203 dependent on experience.
We have a fantastic opportunity for a Leisure Activities Manager at Warner Hotels.
WHAT WILL I BE DOING?
As a Leisure Activities Manager you will effectively manage the leisure team members and strive to exceed the expectations of our customers by ensuring the smooth running of the pools and leisure activities areas within the role's responsibilities.
WHAT ARE WE LOOKING FOR?
- Enthusiastic and inspirational leader who has a genuine passion for leisure
- Able to develop and motivate team members by identifying training needs and providing support to the team
- A great communicator who can engender teamwork and efficiency
- Able to confidently deal with member and guest concerns with the ability to resolve problems, showing empathy and understanding, continually looking to improve.
WHAT SKILLS DO I NEED?
- Self-motivated and works well under pressure
- Previous supervisory experience
- Excellent customer care skills
- National Pool lifeguard qualification
- First Aid qualification
- Level 3 Pool plant operations qualification an advantage but not essential as full training is available.
Leisure Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Manager
✨Tip Number 1
Network with professionals in the leisure industry. Attend local events or join online forums where you can connect with current Leisure Managers or team members at Warner Hotels. This can give you insights into the company culture and expectations.
✨Tip Number 2
Showcase your leadership skills during any informal interactions or interviews. Prepare examples of how you've successfully motivated a team or resolved conflicts in previous roles, as this will demonstrate your ability to lead effectively.
✨Tip Number 3
Familiarise yourself with the latest trends in leisure management and customer service. Being knowledgeable about current best practices can help you stand out as a candidate who is proactive and committed to continuous improvement.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquire about the team dynamics, training opportunities, and how they measure success in the leisure activities department. This shows your genuine interest in the role and the company.
We think you need these skills to ace Leisure Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure management and customer service. Emphasise any supervisory roles you've held and include specific examples of how you've motivated teams or improved customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leisure activities and leadership. Mention how your skills align with the job requirements, particularly your ability to handle guest concerns and foster teamwork.
Highlight Relevant Qualifications: Clearly list your qualifications, such as the National Pool Lifeguard qualification and First Aid certification. If you have the Level 3 Pool Plant Operations qualification, mention it, but also indicate your willingness to undergo training if necessary.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved issues in previous roles. This could include handling customer complaints or improving team efficiency, demonstrating your ability to work under pressure.
How to prepare for a job interview at Warner Hotels
✨Show Your Passion for Leisure
Make sure to express your genuine enthusiasm for leisure activities during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated team members or resolved conflicts, showcasing your ability to inspire and manage effectively.
✨Highlight Customer Care Experience
Be ready to discuss your previous roles in customer service. Provide examples of how you've handled guest concerns with empathy and understanding, and how you continually sought to improve their experience.
✨Prepare for Technical Questions
Since the role requires specific qualifications, brush up on your knowledge related to pool management and safety. Be prepared to discuss your qualifications and any relevant training you've undergone, even if it's not directly related to the job.
