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- Tasks: Manage CRM data, support events, and ensure smooth registration processes.
- Company: Join a dynamic team focused on impactful events and community engagement.
- Benefits: Enjoy flexible working hours and opportunities for personal development.
- Why this job: Be part of exciting events while honing your organisational and analytical skills.
- Qualifications: Two years' experience with CRM systems and strong attention to detail required.
- Other info: Occasional overnight/weekend work during busy event periods.
The predicted salary is between 28800 - 43200 £ per year.
As a Database and Events Administrator, you will be responsible for providing essential database and administrative support. You will be one of the lead contacts for the CRM database.
Main duties will include:
- Database Support
- Process data on the CRM system, including adding, amending and cleansing to ensure accuracy
- Monitor and update contact preferences in line with GDPR
- Set up and monitor events on the CRM including reviewing sales
- Add and amend event bookings
- Assist with the management of event registration using our registration portal
- Maintain and develop CRM reports
- Train new and existing members of the team on the CRM
- Manage the stockroom and product/prizes for all central events
- Support with pre-event administration including product requests and preparation of fundraising activities
- Provide on-site event support (occasional overnight/weekend hours required during busy event periods)
- Provide post-event support including posting prizes and ‘closing’ events on the CRM system
- Run monthly reconciliation finance meetings with both the Events Team and the Finance Team
Experience/Skills
- Minimum two years’ experience of CRM systems and reporting
- Thorough attention to detail
- Problem-solving and good analytical skills
- Self-starter
- Good organisational skills
- Ability to work under pressure
- Ability to develop strong relationships across departments
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Database / Events Administrator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database / Events Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM system we use at StudySmarter. Understanding its features and functionalities will give you a significant edge during the interview process, as you'll be able to discuss how your experience aligns with our needs.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed events or databases in the past. Be ready to discuss specific challenges you faced and how you overcame them, as this demonstrates your problem-solving abilities.
✨Tip Number 3
Highlight your attention to detail by discussing any experiences where accuracy was crucial, especially in data management or event planning. This will reassure us that you can maintain high standards in your work.
✨Tip Number 4
Prepare to discuss how you build relationships across departments. We value collaboration, so sharing examples of how you've worked effectively with different teams will show that you're a great fit for our culture.
We think you need these skills to ace Database / Events Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM systems and database management. Emphasise any previous roles where you demonstrated attention to detail and problem-solving skills.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Database / Events Administrator role. Mention specific experiences that align with the job description, such as managing events or training team members on CRM systems.
Showcase Your Skills: Clearly outline your organisational skills and ability to work under pressure. Provide examples of how you've successfully managed multiple tasks or projects simultaneously in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hays
✨Know Your CRM Inside Out
Make sure you have a solid understanding of the CRM systems mentioned in the job description. Be prepared to discuss your previous experience with these systems, including specific tasks you've completed and how you've ensured data accuracy.
✨Demonstrate Attention to Detail
Since this role requires thorough attention to detail, be ready to provide examples of how you've successfully managed data and maintained accuracy in past roles. Highlight any processes you've implemented to improve data quality.
✨Showcase Your Event Management Skills
Prepare to talk about your experience with event administration and support. Share specific examples of events you've managed or supported, detailing your role and the outcomes. This will show your ability to handle the responsibilities outlined in the job description.
✨Build Rapport with Interviewers
Given the need for strong relationships across departments, focus on building rapport during the interview. Be personable and engage with your interviewers, showing that you can communicate effectively and work collaboratively.
