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- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, extra pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; gain experience in customer service while supporting a great cause.
- Qualifications: Customer service skills and flexibility are essential; Welsh language skills are a plus.
- Other info: Part-time role on a rota basis, starting 1st April for 3 months.
Starting 1st April - 18 hour/3 days per week - Rota Basis - 3 months with possible extension.
You will be working within the Welsh Government's historic environment service working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working within a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
- You will join a great organisation which offers flexible working hours on a rota basis.
- If you enjoy working with people this is the perfect role for you.
- Additional pay rates are offered for weekend and bank holiday work.
- There is a possibility that the role could be extended past the initial 3 month period.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Beaumaris employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Beaumaris
✨Tip Number 1
Familiarise yourself with the Welsh Government's historic environment service. Understanding their mission and values will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to share when discussing your suitability for the role.
✨Tip Number 3
If you can communicate in Welsh, make sure to highlight this skill. Being bilingual is a significant advantage for this position, so be prepared to showcase your language abilities during any interviews.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires working weekends and bank holidays, showing that you are willing to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Custodian - Beaumaris
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or retail. Emphasise any roles where you interacted with customers and handled cash, as these are key aspects of the Custodian position.
Showcase Language Skills: Since the role requires communication in Welsh, be sure to mention your proficiency in the language prominently in your application. If you have any certifications or relevant experiences, include those as well.
Highlight Flexibility: The job requires flexibility in working hours, including weekends and bank holidays. In your application, express your willingness to adapt to the rota and take on additional hours when needed.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for working with people and your commitment to providing excellent customer service. Mention why you are interested in this specific role within the Welsh Government's historic environment service.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm and friendly, even in challenging situations.
✨Demonstrate Flexibility
The job requires flexibility with working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system. This shows that you are committed and can meet the demands of the role.
✨Familiarise Yourself with the Welsh Language
As communication in Welsh is a requirement, brush up on your Welsh language skills before the interview. If you're not fluent, consider learning some key phrases related to customer service to demonstrate your willingness to engage with visitors in their preferred language.
✨Prepare for Cash Handling Questions
Since cash handling and balancing a float are part of the responsibilities, be ready to discuss any previous experience you have with operating a till or managing cash transactions. Providing examples of your attention to detail and accuracy will strengthen your candidacy.
