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For Companies At a Glance
- Tasks: Manage key client relationships and drive revenue growth in cross-border e-commerce.
- Company: Join a leading player in the UK and international distribution market with a stellar reputation.
- Benefits: Enjoy a competitive salary, company car, bonuses, and excellent training opportunities.
- Why this job: Be part of a dynamic team focused on innovation and customer satisfaction in logistics.
- Qualifications: Experience in international logistics and account management is essential; enthusiasm is a must!
- Other info: This role offers a chance to make a real impact in a fast-paced industry.
The predicted salary is between 45000 - 75000 £ per year.
About the Company
Our client is on the lookout for an experienced Strategic Account Manager who has experience within Cross Border ecommerce packet and parcel solutions. They are a major player in the UK and International Distribution Market with an exceptional reputation within the industry.
The Rewards
- Salary up to £75,000
- Fully expensed company car or car allowance
- Fantastic commission and bonus scheme
- Performance based incentives
- Great training and development opportunities
Responsibilities
- Retention and development of the relationships with Packet / Parcel / Mail, E-comm and international top 5 major customers
- Building & maintaining a long-term relationship with customers, and maximizing potential new revenue streams
- Acting as the central contact for clients, field-based teams and Operations
- Manage and control the individual Customer tariffs and respond to quotation requests immediately to support securing the business
Requirements
- Strong background within International / Cross Border Express Parcels, Fulfilment, e-commerce, re-seller or 3PL Logistics
- Proven track record of Account Management within ecommerce / logistics distribution
- Focussed, reliable and hardworking individual with a clear focus on building and strengthening
- A real self-starter with lots of enthusiasm and a sense of individuality
- Able to demonstrate a genuine passion for delivering great service
About Us
Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy.
Contact Detail:
Detail2Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network with professionals in the Cross Border ecommerce and logistics sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and learn more about the latest trends and challenges in the field.
✨Tip Number 2
Research the company thoroughly. Understand their services, client base, and market position. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage accounts and develop client relationships. Highlight any successes you've had in increasing revenue or improving customer satisfaction.
✨Tip Number 4
Showcase your enthusiasm for the role by staying updated on industry news and innovations. Being able to discuss recent developments in Cross Border solutions can set you apart as a knowledgeable candidate.
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in international and cross-border logistics, as well as any relevant account management roles. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of their services and how your background aligns with their needs, particularly in e-commerce and parcel solutions.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For instance, mention how you increased revenue or improved customer satisfaction in past account management positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Strategic Account Manager.
How to prepare for a job interview at Detail2Recruitment
✨Know Your Industry
Make sure you have a solid understanding of the cross-border ecommerce and logistics market. Familiarise yourself with current trends, challenges, and key players in the industry to demonstrate your expertise during the interview.
✨Showcase Your Achievements
Prepare specific examples of your past successes in account management, particularly within ecommerce or logistics. Highlight how you've built relationships and maximised revenue streams for previous clients.
✨Demonstrate Your Customer Focus
Be ready to discuss how you prioritise customer satisfaction and service delivery. Share instances where you've gone above and beyond to meet client needs, as this role heavily relies on maintaining strong customer relationships.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to cross-border solutions and their expectations for the Strategic Account Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
