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- Tasks: Help residents access welfare benefits and provide training to Council staff.
- Company: Join North Lanarkshire Council, dedicated to tackling poverty and supporting the community.
- Benefits: Enjoy 27 days annual leave, flexible working, and a range of health and wellbeing perks.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: HNC or SVQ Level 3 in a relevant field with experience in advocacy and the benefits system.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 30000 - 42000 £ per year.
Based within the Tackling Poverty Team, you will promote the increased take-up of welfare and other benefits by providing information to Council staff and Service Users. The work of the Tackling Poverty Team forms part of North Lanarkshire Council’s Wider Tackling Poverty Strategy and Action Plan.
You will provide assistance, updates and training on Welfare Rights and Tackling Poverty to a wide range of Council Staff including those from Health and Social Work Services, Housing Services and Education and Families. You will provide the residents of North Lanarkshire with Welfare Rights advice and assistance to Type III in the Scottish National Standards in Advice and Representation. This will also involve mediation and negotiation on behalf of service users with appropriate agencies in the preparation and presentation of Welfare Benefit appeals. You will develop and deliver training programmes on Welfare Rights and Tackling Poverty.
A HNC, SVQ Level 3, or equivalent, in a relevant discipline, combined with extended relevant work experience is essential. You must also have experience of the benefits system and previous advocacy/representation experience with the ability to assimilate and interpret complex information. A good knowledge of Social Security issues and legislation is also an essential requirement.
Protecting Vulnerable Groups (PVG) Scheme checks will be carried out prior to commencing in this role.
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Welfare Rights Officer - REQ03880 - 417982 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Rights Officer - REQ03880 - 417982
✨Tip Number 1
Familiarise yourself with the specific welfare rights and benefits systems in Scotland. Understanding the nuances of the Scottish National Standards in Advice and Representation will give you an edge when discussing your experience and knowledge during interviews.
✨Tip Number 2
Network with current or former employees of North Lanarkshire Council, especially those in the Tackling Poverty Team. They can provide insights into the team dynamics and expectations, which can be invaluable for tailoring your approach.
✨Tip Number 3
Prepare to discuss your advocacy and representation experiences in detail. Be ready to share specific examples of how you've successfully mediated or negotiated on behalf of clients, as this is a key aspect of the role.
✨Tip Number 4
Research the wider Tackling Poverty Strategy and Action Plan of North Lanarkshire Council. Being knowledgeable about their goals and initiatives will demonstrate your genuine interest in the role and how you can contribute to their mission.
We think you need these skills to ace Welfare Rights Officer - REQ03880 - 417982
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Welfare Rights Officer position. Make notes on key points that resonate with your experience.
Tailor Your Application: Customise your application form to highlight your relevant qualifications, such as your HNC or SVQ Level 3, and any experience you have in welfare rights, advocacy, or working with vulnerable groups.
Showcase Relevant Experience: Provide specific examples of your previous work experience related to welfare rights and tackling poverty. Mention any training programmes you have developed or delivered, and your ability to interpret complex information.
Follow Submission Guidelines: Ensure you complete the application form as specified in the job posting. Remember, CVs are not accepted, so focus on providing detailed responses in the application form to demonstrate your suitability for the role.
How to prepare for a job interview at North Lanarkshire Council
✨Understand the Welfare Rights Landscape
Familiarise yourself with the current welfare rights and benefits system in Scotland. Be prepared to discuss recent changes in legislation and how they impact service users, as this knowledge will demonstrate your expertise and commitment to the role.
✨Showcase Your Advocacy Skills
Prepare examples of your previous advocacy or representation experiences. Highlight specific cases where you successfully mediated or negotiated on behalf of clients, as this will illustrate your ability to support vulnerable individuals effectively.
✨Emphasise Training and Development Experience
Since the role involves developing and delivering training programmes, be ready to discuss any relevant experience you have in training others. Share examples of how you've communicated complex information clearly and effectively to diverse audiences.
✨Demonstrate a Commitment to Tackling Poverty
Express your passion for social justice and tackling poverty during the interview. Discuss any relevant volunteer work or initiatives you've been involved in that align with North Lanarkshire Council's mission, showing that you are genuinely invested in making a difference.
