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- Tasks: Assist guests and members, manage bookings, and maintain leisure facilities.
- Company: Join The Coylumbridge Hotel, a family-friendly resort in beautiful Aviemore.
- Benefits: Enjoy staff accommodation, discounts, free meals, and up to 28 days holiday.
- Why this job: Be part of a vibrant team in a stunning location with great career growth.
- Qualifications: Previous experience in a similar role and valid lifeguard training required.
- Other info: Flexible part-time hours including mornings, evenings, and weekends.
The predicted salary is between 20000 - 28000 £ per year.
Location: Aviemore, PH22 1QN, United Kingdom
We're seeking a Leisure Assistant to join our team at The Coylumbridge Hotel, a well-established resort offering a spa, dining, pools, and more. This family-friendly hotel is conveniently located near the A9 and close to towns like Aviemore. We offer staff accommodation, making it an ideal workplace for those seeking work away from the large cities.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Duties include:
- Providing excellent customer service to our members and hotel guests, sharing your knowledge of the club and being their first point of call for any queries
- Using our inhouse software, signing new members, taking bookings for classes and handling payments
- Maintaining the cleanliness and upkeep of the leisure area, including the poolside, sauna, changing rooms, and gym
- Conducting water quality testing to ensure health and safety standards are met
The ideal candidate will have previous experience working in a similar role with valid pool responder or lifeguard training. This role offers part time hours including early mornings, day and evening shifts including weekends.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Leisure Assistant employer: The Coylumbridge Hotel
Contact Detail:
The Coylumbridge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Familiarise yourself with the facilities and services offered at The Coylumbridge Hotel. Understanding the amenities, such as the spa and leisure areas, will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight any relevant experience in customer service or leisure roles during your interactions. Be prepared to share specific examples of how you've provided excellent service in the past, as this will show your suitability for the position.
✨Tip Number 3
If you have lifeguard training or pool responder qualifications, make sure to mention these when discussing your background. This will set you apart from other candidates and demonstrate your commitment to safety and professionalism.
✨Tip Number 4
Network with current or former employees of The Coylumbridge Hotel if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and leisure roles. Include any qualifications like lifeguard training or pool responder certifications that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your ability to provide excellent customer service. Mention specific experiences that demonstrate your skills and how they relate to the duties of a Leisure Assistant.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and attention to detail. These are crucial for maintaining cleanliness and ensuring safety standards in the leisure area.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at The Coylumbridge Hotel
✨Show Your Customer Service Skills
As a Leisure Assistant, you'll be the first point of contact for guests. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle queries and resolve issues effectively.
✨Familiarise Yourself with the Facilities
Before the interview, take some time to learn about The Coylumbridge Hotel's amenities, such as the spa, pools, and gym. Being knowledgeable about the facilities will show your enthusiasm for the role and help you answer questions more confidently.
✨Demonstrate Your Teamwork Abilities
This role involves working closely with other staff members. Be ready to discuss your experience in team settings, how you contribute to a positive work environment, and any specific instances where teamwork led to success.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in leisure roles, brush up on relevant regulations and practices, especially regarding pool safety and cleanliness. Be ready to discuss how you would ensure these standards are met in your daily tasks.
