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- Tasks: Join our team as a croupier, dealing games and ensuring top-notch customer service.
- Company: Genting Casinos is a leading UK leisure business known for exceptional customer experiences.
- Benefits: Enjoy flexible benefits, private GP access, gym discounts, and mental health support.
- Why this job: Be part of a fun, inclusive culture with career development and exciting social events.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Flexible shifts available, including nights and weekends; tips are included!
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits: designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events:
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
2 x Experienced Croupier PFL Required employer: Genting Casinos
Contact Detail:
Genting Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2 x Experienced Croupier PFL Required
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of blackjack, roulette, poker, and baccarat. This will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills! Prepare examples from your past experiences where you provided exceptional service or handled difficult situations with grace. This will highlight your ability to create a memorable gaming experience for customers.
✨Tip Number 3
Practice your quick maths! Since accurate bet calculation is crucial, spend some time honing your mental arithmetic skills. You could even set up mock games with friends to simulate the casino environment and test your speed.
✨Tip Number 4
Be ready for flexible shifts! Since the role requires working nights and weekends, think about how you can demonstrate your flexibility and willingness to adapt to various schedules during your conversations with us.
We think you need these skills to ace 2 x Experienced Croupier PFL Required
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience as a croupier, particularly in dealing games like blackjack, roulette, poker, or baccarat. Use specific examples to showcase your skills and how they align with the job requirements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've provided outstanding service in previous positions. Highlight your ability to create a friendly yet professional atmosphere.
Demonstrate Mathematical Ability: Mention your quick mathematical skills and provide examples of how you have accurately calculated bets in past roles. This will show that you can handle the numerical aspects of the job effectively.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the position. Mention your Personal Functional License (PFL) and your flexibility to work various shifts, including nights and weekends.
How to prepare for a job interview at Genting Casinos
✨Brush Up on Game Rules
Make sure you have a solid understanding of the rules for blackjack, roulette, poker, and baccarat. Being able to explain these rules clearly during the interview will demonstrate your expertise and confidence.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you turned a negative experience into a positive one, as this is crucial in the casino environment.
✨Demonstrate Quick Mathematical Ability
Practice quick calculations related to betting and payouts. You might be asked to perform some calculations on the spot, so being prepared will show that you can handle the fast-paced nature of the job.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Show that you're willing to work nights and weekends, as this will reflect your commitment to the position.
