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- Tasks: Join our team as a Cloakroom Attendant, ensuring guest items are secure and the area is spotless.
- Company: Claridges is a prestigious Mayfair hotel known for its elegance and exceptional service since the 1850s.
- Benefits: Enjoy competitive pay, family-friendly policies, health support, and discounts on dining and stays.
- Why this job: Be part of a renowned hotel with a vibrant culture and opportunities for personal growth.
- Qualifications: We're looking for enthusiastic, detail-oriented individuals with a passion for customer service.
- Other info: Candidates must be eligible to live and work in the UK.
The predicted salary is between 20000 - 28000 £ per year.
We are seeking an exceptional Female Cloakroom Attendant to join our Housekeeping team here at Claridges. Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.
As a Female Cloakroom Attendant, you will ensure that the security and cleanliness of the Cloakrooms and adjacent areas is to the required standard of the Hotel. You will be taking in guests' clothing and other items and issuing corresponding tickets for each item taken, including parcels and packages. The cloakroom attendant will be responsible for thoroughly cleaning all basins, toilets, surroundings and for the overall impression of the Cloakroom.
The ideal candidate will be enthusiastic, customer focused and outgoing. With your natural charm, our guests will warm to you immediately. We are looking for someone who will take pride in their work and has a good eye for detail.
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
- Financial Stability: Excellent salary package, Family Friendly company policies including enhanced Maternity and Paternity Pay, Holiday allowance increase after 3 and 5 years of service, Travel Season Ticket Loans, Pension Scheme, Salary Sacrifice, Holiday Trading, Retail Discount.
- Health and Wellbeing Support: Subsidised monthly Podiatrist and Masseuse treatments, Flu vaccination vouchers, Eye test vouchers and contributions towards glasses, A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline, On and off-site Occupational Health Service, Death in Service salary contribution, Various wellbeing activities focused on mental and physical health, A complimentary state-of-the-art all-day dining colleagues restaurant serving a range of nutritious meals, Cycle to Work.
- Recognition and Career Development: Referral Scheme Introduce a Star where you can earn up to £1,500, Instant colleague recognition and award programme with generous prizes, Colleague of the month nominations with generous prizes, Additional paid day off to celebrate your Birthday, Internal transfer and promotion opportunities, In-house training and development team with a strong focus on career progression and personal growth, Long service awards.
- Memorable experiences: Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne, Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars, 50% Food and Beverage discount across the Maybourne, Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleagues Party, Annual Colleagues Children Party, etc.), Wedding and Baby gifts, Retirement functions.
*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Cloakroom Attendant employer: Claridge's
Contact Detail:
Claridge's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloakroom Attendant
✨Tip Number 1
Familiarise yourself with the unique atmosphere and history of Claridges. Understanding the hotel's legacy and its commitment to exceptional service will help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions with staff or during the interview process. Being friendly, approachable, and demonstrating a genuine interest in providing excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your attention to detail and how it relates to maintaining cleanliness and security in a cloakroom setting. Providing specific examples from past experiences can illustrate your capability and fit for the role.
✨Tip Number 4
Network with current or former employees of Claridges if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Cloakroom Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Female Cloakroom Attendant at Claridges. Highlight key skills such as attention to detail, customer focus, and enthusiasm in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous customer service roles or experience in housekeeping, and make sure to showcase your ability to maintain cleanliness and security.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for working at Claridges and your understanding of their values. Mention how your personality and work ethic will contribute to the hotel's reputation for impeccable service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Cloakroom Attendant.
How to prepare for a job interview at Claridge's
✨Show Your Enthusiasm
As a Cloakroom Attendant, your enthusiasm and outgoing nature are key. Make sure to express your excitement about the role and the opportunity to work at such a prestigious hotel like Claridges.
✨Demonstrate Attention to Detail
Highlight your ability to maintain cleanliness and security in the cloakroom. Share examples from past experiences where your attention to detail made a difference in customer satisfaction or service quality.
✨Prepare for Customer Interaction
Since this role involves direct interaction with guests, practice your communication skills. Be ready to discuss how you would handle various guest scenarios, ensuring a warm and welcoming experience.
✨Research Claridges
Familiarise yourself with the history and values of Claridges. Understanding its reputation for elegance and service will help you align your answers with what the hotel stands for during the interview.
