Assistant Rental Manager

Entering Alltruck as our Assistant Rental Manager, you will be responsible for managing all logistical aspects of the rental operation for a large diverse fleet of commercial vehicles operated by a large cross section of business clients, working always to demonstrate a yes can-do culture. Working closely with the Vehicle Movements Coordinator you will ensure that our vehicles are delivered to our clients in a “ready to rent” condition ensuring that our customers expectations are met each time.

We also thrive on creating a culture where people can flourish so being able to motivate and develop the careers of your subordinates. Managing and supporting the team through effective 1:2:1’s and appraisals or providing corrective coaching on a day-to-day basis is a vital part to being successful in this role. It’s a fast-paced environment so your ability to think on your feet and manage and influence others is key to the success in this role.

Your Responsibilities

• Embed a robust ready to rent and yard check process for the rental department and ensure that this is continually monitored - Ready to Rent (R2R).
• Motivating and encouraging our team to achieve a high level of R2R vehicles.
• For every rental agreement raised ensure that evidence of vehicle compliancy, a signed rental agreement and a signed vehicle check sheets exists for every hire / de-hire.
• To be proactive in negotiating a bespoke solution to each rental request – seek first to understand the customer requirements and provide a solution that meets those requirements without sacrificing Alltruck’s priorities of profit margin or company resources.
• Negotiate with suppliers for third party resources where required e.g. cross hire vehicles and ensure the costs are closely controlled and purchase invoices are processed in a timely manner.
• Assist the Rental Manager in general yard management. Vital that we make efficient and effective use of the space we have.
• Be competent and capable to challenge customer demands where necessary and resolve any queries or instances of customer complaint in a positive and effective manner.
• Work closely with the purchasing team to ensure that the onsite fuel tanks always hold an adequate stock and manage the reordering of fuel when necessary.
• Support the Rental Desk Operative in the planning of both scheduled and unscheduled maintenance ensuring our fleet remains compliant.
• Monitor and report on all vehicles off the road and take proactive responsibility to minimise downtime; vehicle availability is key to maintaining high levels of utilisation.
• Working with our workshops, body shop, and 3rd party suppliers to get vehicles back on the road swiftly.
• Rental is central to supporting other departments in the business. Collaboration is key and therefore you will need to be able to work closely with:

• Alltruck 2 to ensure disposals are made available and swapped out of the rental fleet in a suitable time.
• Our Accounts team to ensure that all sundry trading costs are accounted and reconciled.
• Our Fleet team to ensure replacement vehicles are made available to customers when they need them.

Please note: This is a generic role description and does not specify all the duties as may be required of the position.

You will need

• Prior experience working within the commercial vehicle environment.
• Experience in vehicle Rental Management would be advantageous.
• Experience in managing a team in a fast-paced environment.
• Proficient user of Microsoft Office packages.
• Leadership and organisational abilities.
• Full UK driving licence.

Desirable

• Experience in driving/transport.
• Knowledge of legislation and requirements on the driving team. This is to help manage and support the driving fraternity.

To succeed, you will need to

• Be a great communicator, both verbal and written.
• Have strong interpersonal skills with the ability to motivate, coach and develop others.
• To embrace Alltruck’s ‘can do’ culture, taking responsibility and ownership.
• Demonstrate keen attention to detail.
• Take initiative and be proactive, always thinking ahead.
• The ability to multi-task whilst under pressure.
• Confident to collaborate and build excellent relationships with wider departments.
• Considerate in your approach.
• Passionate about driving your career.

What’s in it for you?

• Working for an accredited Investors in People Platinum business has many advantages from continual training and development, 121 culture, coaching support and many more listed below:
• A salary of £35,000 - £40,000 dependant on experience.
• 25 days holiday rising to 28 during tenure with the ability to buy or sell holidays.
• Life assurance.
• Pension scheme.

Additional details:

• This is a full-time, permanent role.
• The working hours are Monday to Friday 8:00am to 5:30pm inclusive of a 60-minute unpaid lunch break (42.5 hours per week).
• Participation would be required in the rota systems for Saturdays.