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- Tasks: Engage with local residents door to door, sharing info about our broadband network.
- Company: Join brsk, a fast-growing UK full fibre broadband provider with a 4.7 Trustpilot score.
- Benefits: Enjoy a competitive salary, bonuses, 26 days holiday, private healthcare, and a birthday day off!
- Why this job: Be part of a customer-obsessed team where your voice matters and engagement scores are high.
- Qualifications: A driving licence and vehicle are required; customer experience is a plus but not necessary.
- Other info: Full training provided for this exciting field-based role.
About the Role Our Community Liaison Officer team plays a huge part in helping us achieve our goals. Community engagement is at the heart of everything we do. We’re obsessed with providing the best experience and customer service possible, making sure we communicate clearly to all residents in areas where we are planning to build our network. Who are we looking for? It’s pretty simple really. You’re someone who might have done sales or lead generation before but most importantly you’ve got experience engaging with customers in any sector. You’re ambitious, motivated and happy to be out in the field every day. You’ll spend your day on the streets of Manchester engaging with local residents at their door in areas that we will soon be building in. You’ll be confident in communicating and letting them know more about who we are, what we do and how we can keep them up to date. As well as collecting customer data ready for when our broadband launches in their area. About Us We’re brsk. We’re customer obsessed and proud, but don’t just take our word for it. We’ve got a score of 4.7 on trust pilot with our customers showing you just how we go the extra mile. We’re a UK-based, award-winning full fibre broadband provider who are rolling out up to 2 gigabit per second broadband to homes across the UK. We have quickly become one of the fastest-growing alternative networks (Altnets) in the UK, already reaching over 700,000 homes. What sets us apart? Our people do. Each team member has a voice and contributes to building our company. Our recent employee engagement scores are as high as 88%, indicating that our teams feel connected and empowered. What will I be doing? You’ll be engaging with residents door to door in areas where we plan to build our network. Capturing data to keep customers informed of our build process and any potential disruptions. Providing community engagement and brand awareness through your conversations with local residents. Helping to build our future network of customers. Key Requirements You’ll have a driving licence and access to a vehicle. Experience isn’t needed, but if you have any customer focussed experience that would be great. You’re enthusiastic and outgoing with a desire to engage with the public. You have the ability to have good conversations with customers. You’ll be working in a fast paced role so organisation and good time management is a must. Salary and Benefits Salary: up to £27,360 including travel and tech allowance, plus bonuses Full time, permanent role Full training provided 26 days holiday plus bank holidays Birthday day off! Private healthcare Pension scheme *Please Note: This field based role requires a driving licence and access to your own vehicle
Community Liaison Officer employer: Brsk LTD
Contact Detail:
Brsk LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Liaison Officer
✨Tip Number 1
Familiarize yourself with the local communities in Manchester where you'll be engaging with residents. Understanding their needs and concerns will help you connect better and communicate effectively.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will boost your confidence and prepare you for real conversations with residents.
✨Tip Number 3
Research brsk and its services thoroughly. Knowing the ins and outs of what we offer will enable you to answer questions and provide valuable information to residents.
✨Tip Number 4
Be prepared to showcase your enthusiasm and outgoing personality during any interactions. A positive attitude can make a significant difference in how residents perceive you and our brand.
We think you need these skills to ace Community Liaison Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Community Liaison Officer. Highlight your customer engagement experience and how it aligns with the role's requirements.
Tailor Your CV: Customize your CV to emphasize relevant experiences, especially any sales or lead generation roles. Showcase your ability to engage with customers and your enthusiasm for community interaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community engagement. Mention specific examples of how you've successfully communicated with customers in the past and your motivation to work in this field.
Highlight Your Skills: In your application, focus on skills such as communication, organization, and time management. These are crucial for the fast-paced nature of the role and will demonstrate your suitability.
How to prepare for a job interview at Brsk LTD
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for engaging with local residents. Share any past experiences where you successfully connected with customers, as this will demonstrate your ability to communicate effectively and build relationships.
✨Highlight Your Communication Skills
Since the role involves door-to-door engagement, it's crucial to showcase your strong communication skills. Prepare examples of how you've effectively conveyed information in previous roles, especially in customer-facing situations.
✨Demonstrate Your Organizational Skills
This position requires good time management and organization. Be ready to discuss how you prioritize tasks and manage your time effectively, especially in fast-paced environments.
✨Prepare Questions About the Company
Show your interest in brsk by preparing thoughtful questions about their community engagement strategies and future plans. This not only demonstrates your enthusiasm but also helps you understand how you can contribute to their goals.
