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- Tasks: Join us as an Airport Administration Officer, managing diverse tasks in a fast-paced environment.
- Company: Be part of a leading airport team dedicated to exceptional customer service and safety.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and employee support programmes.
- Why this job: This role offers a dynamic work atmosphere where your contributions directly impact customer experiences.
- Qualifications: Strong attention to detail, excellent communication skills, and self-motivation are essential.
- Other info: Work at any of our 11 airports; daily attendance required, no hybrid options.
The predicted salary is between 22600 - 30300 £ per year.
Salary - £26,154 - £30,377 per annum
Full time – Permanent
Looking for a role that’s busy, varied and interesting? Do you have strong attention to detail and concentration skills even when working under pressure? Are you an excellent communicator who deals with internal and external customers? Then a career as an Airport Administration Officer could be for you!
You must be computer literate as you’ll be using a variety of programmes, and you’ll need to have a strong focus on attention to detail. You’ll also need to be able to work to deadlines and be able to organise and prioritise your own work. As you’ll be working unsupervised at times you must also be self-motivated and be able to work on your own initiative.
It’s really important that you have a flexible approach and attitude to your work and a strong commitment to customer service. You’ll be a key player within a small team working hard to ensure the airports provide a top-quality service to our many customers – no matter what the weather or time of day!
This can be a high-pressure environment where safety is absolutely crucial and a positive, helpful attitude is essential as is the ability to remain calm under pressure.
We can consider applications to work from any of our 11 airports however this is not a hybrid role, and you would be expected to attend the airport on a daily basis.
In return we offer a great benefits package, including good salary and allowances, generous annual leave entitlement, a company pension, and an employee assistance programme.
Closing Date for applicants is midnight Sunday 6th April 2025.
Please note that all salaries are subject to review through the Company’s evaluation process.
Administration Officer (Airports) employer: Highlands and Islands Airports Limited
Contact Detail:
Highlands and Islands Airports Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer (Airports)
✨Tip Number 1
Familiarise yourself with the specific software and programmes commonly used in airport administration. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in high-pressure environments. Share examples of how you've successfully managed stress and maintained attention to detail, as this is crucial for the role of an Airport Administration Officer.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle various customer interactions. This will demonstrate your commitment to providing top-quality service, which is essential for this position.
✨Tip Number 4
Research the specific airport you are applying to and understand its operations. Tailoring your knowledge about the airport's unique challenges and services can impress the hiring team and show your genuine interest in the role.
We think you need these skills to ace Administration Officer (Airports)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your attention to detail, communication skills, and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've demonstrated customer service and organisational skills in previous positions.
Highlight Computer Literacy: Since the role requires proficiency in various programmes, mention any relevant software or tools you are familiar with. This could include office software, databases, or any airport-specific systems.
Showcase Flexibility and Initiative: In your application, provide examples of how you've successfully adapted to changing situations or taken initiative in past roles. This will demonstrate your suitability for a dynamic airport environment.
How to prepare for a job interview at Highlands and Islands Airports Limited
✨Showcase Your Attention to Detail
As an Administration Officer, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature helped avoid mistakes or improved processes.
✨Demonstrate Strong Communication Skills
Since the role involves dealing with internal and external customers, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated in previous roles, especially under pressure.
✨Highlight Your Ability to Work Independently
This position requires self-motivation and initiative. Think of instances where you successfully managed tasks without supervision and be prepared to share these stories during the interview.
✨Prepare for High-Pressure Scenarios
Given the fast-paced environment of airports, be ready to discuss how you handle stress. Consider sharing specific examples of how you remained calm and effective during challenging situations.
