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- Tasks: Monitor CCTV, investigate incidents, and support security compliance.
- Company: Join DPD, a leading sustainable delivery company with a £2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday, free life assurance, and discounted shopping.
- Why this job: Be part of a dynamic team focused on customer service and social responsibility.
- Qualifications: Experience with CCTV systems and strong communication skills are essential.
- Other info: Opportunities for career growth and development await you at DPD.
The predicted salary is between 28000 - 42000 £ per year.
Contract: 12 Month Fixed Term Contract 42 hours per week
Salary: Circa £35000
Location: Roebuck Lane, Smethwick, B66 1BY
Days of Work: 4 on 4 off
Start Time: 18:00 - 06:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
Our National Security Manager is recruiting for experienced and dynamic CCTV Security Investigators to join and strengthen their highly experienced Central Monitoring Team based in Smethwick. Effective security plays a vital role within the DPDgroup UK Operation, given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times.
As our CCTV Security Investigator, your role will be varied in nature and it will cover 4 main areas of responsibility including:
- Investigation
- Monitor CCTV in order to support the reduction in losses and enforce preventative measures
- Review CCTV for high value or notable items escalated as lost within the network, that would have a significant impact upon the business if not recovered
- Report CCTV findings to the relevant Regional Security Manager in a structured and documented manner
- To provide evidential packs suitable for prosecution cases in conjunction with the Regional Security Managers and police
- Produce witness statements, exhibits and CCTV downloads to support the prosecution of offenders
- To attend Court where necessary and provide witness testimony with regards to CCTV evidence
- Escalate to the necessary managers any poor processes identified during CCTV reviews
- Monitor and review security searches (person/vehicle) conducted by depot staff, compiling summary reports for management scrutiny of compliance
- Support Quality Audit Managers and Regional Security Managers in instigating and reviewing operational and security process compliance
- Provide footage to assist training, in support of security, transport and health and safety
- Report security incidents or suspicious behaviour and escalate to the relevant Regional Security Manager
- Monitor and respond to intruder alarms during periods of depot lockdown.
- Monitor and respond to access control alarms and unauthorised access events, providing information to the Regional Security Manager and reporting on non-compliance
- Review depot lockdown processes on CCTV, ensuring that the agreed procedures are followed correctly
- Consolidate and monitor potential areas of risk, preparing reports to justify change.
- Assist with the planning of new depot CCTV installation, highlighting lessons learnt and the shortfalls of the existing system
- Identify trends, understand analytical products, and report the same to management
About You
We would expect you to have extensive knowledge and experience of operating CCTV systems. You will be able to work on your own initiative to conduct CCTV operations and investigations to identify those involved in theft, fraud and non-compliance. You must also have experience of producing evidential reports, witnesses statements and exhibits to support police investigations. We would also expect:
- Excellent time management skills
- Excellent communication skills, both oral and written
- Possess good interpersonal skills
- Be a good team player and have a flexible approach to work
- Prepare management information for presentations and dissemination
- Previous knowledge or experience of the logistics or parcel delivery industry (preferred)
- Be a good team player and demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability
A good knowledge of Criminal Law and Employment Law, including evidential standards required for prosecutions and GDPR would be advantageous as would a valid SIA CCTV Operators Licence.
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
CCTV Security Investigator (Hiring Immediately) employer: DPDgroup UK
Contact Detail:
DPDgroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Security Investigator (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the latest CCTV technology and trends in security. Being knowledgeable about advancements in surveillance systems can set you apart during discussions with the hiring team.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in logistics or parcel delivery. They can provide insights and potentially refer you to opportunities within DPD.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled security incidents or investigations. This will demonstrate your practical experience and problem-solving skills relevant to the role.
✨Tip Number 4
Showcase your understanding of compliance and legal standards related to CCTV operations. Being able to articulate how you ensure adherence to regulations will highlight your professionalism and suitability for the position.
We think you need these skills to ace CCTV Security Investigator (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CCTV operations and investigations. Emphasise your skills in producing evidential reports and witness statements, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of DPD's values and mission. Mention your passion for security and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, specifically mention your time management, communication, and interpersonal skills. These are essential for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is vital for a CCTV Security Investigator.
How to prepare for a job interview at DPDgroup UK
✨Know Your CCTV Systems
Make sure you brush up on your knowledge of CCTV systems before the interview. Be prepared to discuss your experience with operating these systems and how you've used them in past roles to investigate incidents.
✨Demonstrate Your Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated findings or reports in previous positions.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific instances where you've identified issues during investigations and how you resolved them. Highlight your analytical skills and ability to think critically under pressure.
✨Understand the Company Values
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability. Be ready to explain how you embody these values in your work and how they align with your personal ethos.
