Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Datacentre Engineer, tackling hardware issues and supporting IT security.
- Company: We're a dynamic private sector organisation based in East Lothian, focused on innovation.
- Benefits: Enjoy a flexible work environment with potential for temp-to-perm opportunities.
- Why this job: Be part of a collaborative team, making a real impact in tech while developing your skills.
- Qualifications: Experience in hardware break-fix and datacentres is essential; customer service skills are a plus.
- Other info: On-call cover required (1 in 4 weekends); occasional travel between local datacentres may be needed.
The predicted salary is between 36000 - 60000 £ per year.
Your new company and role Hays' client is a private sector organisation based in East Lothian. The organisation is looking for a datacentre engineer to assist them on an initial 6-month contract with a view to going temp-to-perm. This role will be on-site, thus the client requires you to be an easy commute away.
This role will consist of the following:
- Providing 3rd Level Hardware break fix to the organisation's HPE X86 estate
- Providing IMAC service (install/Decom/Moves) across datacentres leveraging the customers' tools, such as Part Surfer, Intelligent provisioning, CMDB, ServiceNow
- Providing a smart hands service to the IT Security team, across their Datacentre located kit, from troubleshooting to replacing the entire unit through an RMA process, then installing base configuration for replacement device to allow IT Security to obtain remote access
- Providing Tape Management (Ejects/loads) for the Remote Backup team
- Requirement for on-call cover out of hours including weekends (1 in 4)
- There may be a requirement to travel between 2 local datacentres, but this is not on a regular basis
- Rota of early/late shift
What you'll need to succeed:
- Experience providing hardware break-fix
- Previous experience in Datacentres is essential
- Good customer service skills
- Flexible attitude
- Enjoys working as part of a team and also the ability to use your own initiative
What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Datacentre Engineer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacentre Engineer
✨Tip Number 1
Familiarise yourself with HPE X86 hardware and the specific tools mentioned in the job description, like Part Surfer and ServiceNow. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Highlight any previous experience you have in datacentres, especially related to hardware break-fix and IMAC services. Be ready to discuss specific scenarios where you successfully resolved issues or improved processes.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of examples where you've effectively communicated with clients or team members. This is crucial as the role requires a flexible attitude and teamwork.
✨Tip Number 4
Since the role involves on-call cover, be ready to discuss your availability and willingness to work out of hours. Showing that you're committed and flexible can set you apart from other candidates.
We think you need these skills to ace Datacentre Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in datacentres and hardware break-fix. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the role. Mention your customer service skills, flexibility, and ability to work both independently and as part of a team.
Highlight Technical Skills: In your application, emphasise your familiarity with tools like Part Surfer, Intelligent Provisioning, and ServiceNow. This will show that you have the technical knowledge required for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Technical Skills
Be prepared to discuss your experience with hardware break-fix and any specific technologies you've worked with, especially HPE X86 systems. Highlighting your hands-on experience will demonstrate your capability for the role.
✨Emphasise Customer Service
Since good customer service skills are essential, think of examples where you've successfully resolved issues for clients or colleagues. This will show that you can communicate effectively and maintain a positive attitude under pressure.
✨Demonstrate Flexibility
The role requires a flexible attitude, so be ready to discuss how you've adapted to changing situations in previous jobs. Mention any experience with on-call duties or working different shifts to show you're up for the challenge.
✨Teamwork and Initiative
Prepare to talk about your ability to work as part of a team while also being able to take initiative. Share specific examples of projects where you collaborated with others and instances where you took the lead to solve problems.
