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- Tasks: Assist customers and maintain store standards while promoting responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with over 100 stores and a passion for pets.
- Benefits: Enjoy flexible hours, discounts, wellbeing support, and a fun workplace culture.
- Why this job: Be part of a top-rated company that values your growth and love for pets.
- Qualifications: A friendly personality and customer service experience are essential; flexibility is key.
- Other info: Part-time role with opportunities for career progression and special leave for personal events.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Darlington store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £11.44 per hour
- iTrent financial wellbeing package, enabling access to earnings before payday plus discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers.
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more.
- 50% off Jollyes branded products (and 30% off other brands in store).
- Workplace pension scheme provided by Legal & General.
- Free colleague uniform and on-site parking.
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks.
- Enhanced Paternity leave – partners to receive 4 weeks full pay.
- Top Dog Award scheme – colleague nomination scheme to recognise great service.
- Buy/Sell holiday scheme – can purchase or sell up to 5 days.
- Cycle2Work scheme – up to 47% off a new bike & accessories.
- Care concierge supporting colleagues who are carers.
- Discounted membership for David Lloyd Clubs.
- Learning & Development for future progression into Supervisory, Management or Support roles.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends.
Part time, permanent position – 16 hours per week.
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’, and listed in the Sunday Times ‘Best Places to Work’.
To Apply
If you’re keen to develop your career in retail and benefit from future progression, click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Jollyes' values and mission. When you understand what the company stands for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Showcase your passion for pets! Whether it's through volunteering at animal shelters or sharing your own pet stories, demonstrating your love for animals can make you stand out as a candidate who truly fits the role.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will highlight your ability to provide the high levels of service that Jollyes values.
✨Tip Number 4
Be ready to demonstrate your flexibility. Since the role requires working evenings and weekends, having a clear plan on how you can accommodate various shifts will show your commitment and readiness to meet the store's needs.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jollyes is looking for in a Sales Assistant. Highlight your passion for pets and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for working with pets. Mention specific examples of how you've provided excellent customer service in the past.
Show Flexibility: Emphasise your availability to work flexible hours, including evenings and weekends, as this is crucial for the role. Make it clear that you're ready to adapt to the store's needs.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate well with the interviewers at Jollyes, who value genuine passion for pets.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this aligns with Jollyes' commitment to fantastic customer service.
✨Emphasise Teamwork and Flexibility
Since the role requires working with a team and being flexible with shifts, be ready to discuss your experience in collaborative environments. Mention times when you adapted to changing schedules or supported your colleagues.
✨Align with Company Values
Familiarise yourself with Jollyes' core values: Genuine, Wise, Focused, Eager, Together. During the interview, weave these values into your responses to show that you are a good cultural fit for the company.
