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For Companies At a Glance
- Tasks: Support sales operations, manage customer interactions, and streamline processes.
- Company: Join a well-established provider of bespoke business solutions in High Wycombe.
- Benefits: Enjoy a dynamic team environment with opportunities for growth and development.
- Why this job: Be part of a proactive team delivering exceptional customer service and operational excellence.
- Qualifications: Detail-oriented individuals with strong communication skills are encouraged to apply.
- Other info: Collaborate across departments and participate in exciting ad hoc projects.
The predicted salary is between 30000 - 42000 £ per year.
Are you a detail-oriented professional with a passion for delivering exceptional customer service? A well-established provider of bespoke business solutions in High Wycombe is seeking a proactive Sales Support Coordinator to join their dynamic team. This role is key in supporting sales operations and ensuring an outstanding customer experience. The Role: As a Sales Support Coordinator, you will help streamline sales processes, manage customer interactions, and ensure that customer orders and enquiries are handled efficiently. This position requires collaboration across departments to uphold high standards of service and operational excellence. Key Responsibilities: * Customer Support: Handle inbound calls and emails, resolving customer enquiries and processing orders promptly. * Order Management: Accurately process standard, forward, and call-off orders while maintaining meticulous records. * Sales Assistance: Support account managers by preparing quotations, conducting follow-ups, and coordinating with suppliers. * Logistics Coordination: Oversee outbound shipments, ensure customs documentation compliance, and manage transport logistics to optimise costs. * Reporting and Analysis: Generate reports on sales metrics and order performance using Power BI. * Compliance and Documentation: Ensure customer account details are accurate and adhere to data protection regulations. * Team Collaboration: Participate in ad hoc projects and provide …
Sales Support Administrator employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the sales processes and customer service best practices. Understanding how to streamline these processes will show that you're proactive and detail-oriented, which is exactly what we’re looking for.
✨Tip Number 2
Brush up on your order management skills, especially in handling different types of orders. Being able to demonstrate your efficiency in processing orders will set you apart from other candidates.
✨Tip Number 3
Get comfortable with reporting tools like Power BI. Showing that you can generate insightful reports on sales metrics will highlight your analytical skills and your ability to contribute to our operational excellence.
✨Tip Number 4
Emphasize your teamwork abilities during the interview. We value collaboration across departments, so sharing examples of successful team projects will demonstrate that you can thrive in our dynamic environment.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales support. Use specific examples that demonstrate your attention to detail and ability to manage customer interactions effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention how your skills align with the responsibilities of the Sales Support Coordinator role, particularly in order management and team collaboration.
Highlight Technical Skills: If you have experience with tools like Power BI or any other reporting software, be sure to mention it. This will show that you are capable of generating reports on sales metrics and order performance.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no typos or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Chiltern Recruitment
✨Show Your Customer Service Skills
Since this role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
As a Sales Support Administrator, attention to detail is crucial. Discuss your methods for ensuring accuracy in order processing and record-keeping. You might want to mention any tools or systems you use to stay organized.
✨Familiarize Yourself with Sales Processes
Understanding the sales process will help you stand out. Research common sales workflows and be ready to discuss how you can streamline these processes. Mention any experience you have with sales support or logistics coordination.
✨Prepare for Team Collaboration Questions
This position requires collaboration across departments. Think of examples where you've worked effectively in a team setting. Be ready to explain how you communicate and coordinate with others to achieve common goals.
