Commercial Program Manager

Our team sits at the heart of Microsoft’s AI & High Performance Computing (HPC) business – shaping and delivering the next generation of supercomputing. As a Commercial Program Manager with a focus on program finance management, you will help develop, operate, and maintain services supporting the evolving needs of one of our largest and most significant customers. The uniqueness and complexity of this program requires a Commercial Program Manager with a keen financial acumen to lead on delivering excellent financial control, processing and reporting both internally and with customers, as needed. You will also be responsible for maintaining appropriate consumption forecasting and models. This role will allow you to develop your program management and technical skills. You will have the opportunity to impact both Microsoft’s strategy and the world-wide mission of one of the largest and most forward-leaning customers. The customer’s scenarios will be lighthouses for their markets and present an opportunity for Azure and Microsoft to learn and grow, create transformative technology offerings, and advance competitive advantages. Our team values collaboration, craftsmanship, and continuous learning. As a member of the team, you will be able to shape and grow a positive and productive engineering culture. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Identify customer needs and develop innovative plans and processes to efficiently execute customer solutions and projects.
• Evaluate customer short- and long-term strategy effect on program alignment.
• Ensure financial reports are accurate and timely to drive business decisions.
• Collaborate with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and establish cadence for service adoption.
• Deliver insightful and actionable analytics through dashboards and tools (Business Applications and Copilots).
• Proactively advocate for and enact the development and optimization of Microsoft solutions alongside evolving customer platforms and goals.
• Craft and align solutions that meet customer needs, with a growing understanding of the customer industry, customer business goals, and technical acumen.
• Embody our culture and values.

Qualifications

Required Qualifications: Experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience.

Other Qualifications Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications Bachelor’s Degree AND experience in program management, digital content publishing/management, OR experience in a writing OR editing role OR equivalent experience. A formal Program/Project Management certification. Technology Industry experience preferred. Professional presentation skills with experience of regularly presenting to a variety of different audiences. Customer advocacy, a deep ethos and understanding of customer needs and the methods by which to surface articulated and unarticulated needs.