Ticketing Assistant

Are you looking to start a career in Ticketing? Do you want to work for a company named in The Sunday Times Best Places to Work? AEG Presents are looking for a Ticketing Assistant to support the day-to-day operations of the Tour ticketing team for events under the AEG Presents and Goldenvoice brands.

You will prepare events for on-sale through co-ordination, collation and distribution of event information, pre-sales, and notification to all box offices; report on sales figures for shows both internally and externally for UK and European tours; co-ordinate and re-allocate tickets across various venues and ticketing platforms; manage label and industry buy requests; act as a support role for the ticketing team across larger scale events which may include on-site support; work with Finance on a variety of reports and requirements, to ensure they have the information needed for invoicing.

We’re looking for someone who has:

• Previous experience working within ticketing;
• Good Customer Service skills and experience working in a busy customer service environment;
• Accurate reporting skills with good attention to detail and numerical skills;
• A solid working knowledge of Excel and other Microsoft Office programs.

We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you’ll be set up for success. From the moment new employees join us, they’re welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You’ll be based at our head office in Blackfriars, a short walk from Blackfriars rail station and Southwark Tube station on the Jubilee line. We offer flexible start and end times. We are also open to and welcome flexible working conversations.

So why apply? Why not find out why our employees love working here: AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion: We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from everyone are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.