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- Tasks: Support and troubleshoot 3rd line issues in a dynamic financial environment.
- Company: Join a world-leading international group with exciting projects and a growing team.
- Benefits: Enjoy remote work options, free parking, on-site canteen, and comprehensive financial perks.
- Why this job: Be part of a cutting-edge development team with plenty of progression opportunities.
- Qualifications: A-Level or equivalent degree; 4+ years of IT support experience required.
- Other info: Swish offices feature break-out library and gaming areas for a fun work environment.
The predicted salary is between 36000 - 60000 £ per year.
This world-leading international group requires an infrastructure analyst to be based in their Leeds offices. The company has a wealth of new and ongoing projects as well as the typical challenges that exist when supporting a user base that consists of a huge number of users and locations.
The opportunity comes with the following prospects:
- Lots of project-based work
- Broad technical stack where it is expected you will cross-train
- Certification-focused learning environment
- Growing business and growing team provides lots of progression opportunities
- Supporting cutting-edge development team
- Swish offices with free parking and on-site canteen
- IT offices all set up with break-out library and gaming areas
- All the usual financial perks including pension, healthcare, etc.
As the Telephone and Network Engineer for the team, you will help with the smooth running of the Server & Storage infrastructure. Troubleshooting 3rd line issues and planning for future developments and technologies to ensure maximum system availability across the organisation to improve the service to internal and external customers.
Essential Experience:
- Experience of working in an ITIL environment and of managing successful projects.
- Implementing and administering server operating systems including Microsoft Windows 2008 / 2012.
- Implementing and administering VMware environments (vSphere 5.x, vCentre).
- Implementing and administering HP servers / blades and Hitachi (HUS) storage hardware or similar experience in other vendors' technology.
- Experience of enterprise monitoring solutions.
- Experience of enterprise backup solutions.
- 3rd party supplier management.
Desirable:
- Implementing and administering network infrastructure including LAN, WAN (MPLS), SIP, and Firewalls in a Cisco environment.
- Experience of F5 Load balancers.
- Implementing and administering telecoms infrastructure including Asterisk, openSIPS, and Avaya CM.
Education Requirements:
- A-Level or Equivalent Degree
Experience Requirements:
- 4+ Years IT Support Experience
Industry: Financial Service
Job Location: Leeds
Qualifications: MCP Desired
Responsibilities: See Above
Skills: See Above
Work Hours: Full time
3RD LINE SYSTEM ENG - LUCRATIVE BENS - GROWING FINANCIAL BUSINESS - LION employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3RD LINE SYSTEM ENG - LUCRATIVE BENS - GROWING FINANCIAL BUSINESS - LION
✨Tip Number 1
Familiarise yourself with ITIL principles, as this role requires experience in an ITIL environment. Consider brushing up on your project management skills, as managing successful projects is essential for this position.
✨Tip Number 2
Gain hands-on experience with the specific technologies mentioned in the job description, such as Microsoft Windows Server and VMware. If you haven't worked with HP servers or Hitachi storage, try to find opportunities to learn about these systems through online courses or labs.
✨Tip Number 3
Network with professionals in the financial services sector, especially those who work with infrastructure and support roles. Attend industry meetups or webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 4
Prepare to discuss your experience with enterprise monitoring and backup solutions during interviews. Be ready to provide examples of how you've successfully managed third-party suppliers and resolved complex technical issues in previous roles.
We think you need these skills to ace 3RD LINE SYSTEM ENG - LUCRATIVE BENS - GROWING FINANCIAL BUSINESS - LION
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ITIL environments, server operating systems, and VMware. Use specific examples from your past roles that demonstrate your ability to troubleshoot 3rd line issues and manage projects successfully.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly in supporting a large user base and working on project-based tasks. Show that you understand the financial services industry and its challenges.
Highlight Certifications: If you have any relevant certifications, such as MCP or others related to server management and networking, make sure to include them prominently in your application. This will demonstrate your commitment to professional development and expertise in the field.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interface Recruitment UK
✨Showcase Your Technical Skills
Make sure to highlight your experience with server operating systems, VMware environments, and enterprise monitoring solutions. Be prepared to discuss specific projects where you successfully implemented these technologies.
✨Demonstrate ITIL Knowledge
Since the company operates in an ITIL environment, be ready to explain how you've applied ITIL principles in your previous roles. Share examples of how you've managed projects and improved service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding troubleshooting 3rd line issues. Think of scenarios where you had to resolve complex technical problems and how you approached them.
✨Express Your Interest in Continuous Learning
The role offers a certification-focused learning environment, so convey your enthusiasm for professional development. Mention any relevant certifications you hold or are pursuing, and how they align with the company's goals.
