At a Glance
- Tasks: Coordinate online marketing strategies and manage digital assets for Jo Malone London.
- Company: Join the luxury brand Jo Malone London, known for its exquisite fragrances and exceptional customer experience.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for professional growth.
- Why this job: Be part of a creative team, enhancing global online presence while making a real impact.
- Qualifications: 1-2 years in Ecommerce or online marketing; strong organisational skills and a passion for learning.
- Other info: Experience with project management tools and a basic understanding of SEO is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Jo Malone London has an opportunity within the Global Online team for an Online Coordinator. This role will be based out of our offices in Marylebone. It is a hybrid role working from our offices and home. The candidate will be part of the Global Online Team responsible for the Online and Digital Marketing strategies and Web Development for Jo Malone London’s online channels globally. The Online Coordinator will play a pivotal role in ensuring seamless communication, asset management, and campaign support across multiple markets. You will collaborate closely with creative, digital, and marketing teams to support the roll-out of online assets and campaign execution guidelines, ensuring brand consistency and a best-in-class luxury customer experience. This role requires strong attention to detail, pro-active communication, and the ability to manage multiple tasks within set timelines.
Role Responsibilities Include:
- Market Asset Management, Support & Roll-Out
- Help coordinate online asset delivery project timings, ensuring all timelines are met and that the online and creative teams adhere to SLAs.
- Compile Digital Programme Guide documents, translation/copy documents, and SKU build documents.
- Support with stakeholder routing of digital assets and consolidating feedback.
- Assist the timely and accurate roll-out of digital assets, delivery of marketing and promotional materials for e-commerce platforms globally, ensuring all materials are up to date and reflect brand guidelines.
- Support blog content management including identifying global SEO content gaps and optimisations, general article maintenance, and ensuring pages are live on time and merchandised across sites.
- Support the end-to-end campaign management process, from ideation and planning to creative and copy briefing.
- Collaborate with the development team to ensure smooth and timely global execution.
- Produce copy and creative asset briefs for online campaigns.
- Support in providing campaign briefs to the Global SEO Agency and apply these deliverables to within Digital Programme Guide including keywords, URL, and meta description recommendations.
- Conduct keyword research for all key campaigns and include within campaign and product copy briefs.
- Assist with the QA process for global campaign page templates to ensure high-quality execution.
- Assist with regular asset release communication to the markets.
- Coordinate with local market teams to ensure consistency in asset usage and brand representation.
- Support with day-to-day market communication regarding assets, creative and campaign related queries.
Qualifications:
- 1-2 years experience in Ecommerce or online Marketing.
- Excellent organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously.
- A pro-active logical thinker who is observant and eager to learn.
- Strong interpersonal, written/verbal communication and listening skills.
- Highly organised, detail-oriented, flexible, and process-driven with ability to move projects forward.
- Some understanding of SEO and digital content strategies.
- Experience in using project management tools and Microsoft Office Suite.
- Good knowledge of GA and InDesign (preferred but not essential).
Online Coordinator employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Coordinator
✨Tip Number 1
Familiarise yourself with Jo Malone London's brand values and aesthetic. Understanding their luxury positioning will help you align your communication style and approach when discussing your fit for the Online Coordinator role.
✨Tip Number 2
Network with current or former employees of Jo Malone London, especially those in the Global Online team. They can provide valuable insights into the company culture and expectations for the Online Coordinator position.
✨Tip Number 3
Brush up on your project management skills and tools. Being able to demonstrate your proficiency in managing multiple projects and deadlines will be crucial in this role, so consider taking a quick online course if needed.
✨Tip Number 4
Stay updated on the latest trends in e-commerce and digital marketing, particularly in the luxury sector. This knowledge will not only enhance your conversations during interviews but also show your genuine interest in the role.
We think you need these skills to ace Online Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce or online marketing. Emphasise your organisational skills and any project management experience, as these are crucial for the Online Coordinator role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Jo Malone London and the Online Coordinator position. Mention specific examples of how your skills align with the responsibilities outlined in the job description, such as asset management and campaign support.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure that your application reflects your written and verbal communication abilities. Use clear and concise language, and consider including examples of successful collaboration in past roles.
Highlight Your Attention to Detail: Given the importance of detail in this position, provide examples in your application that demonstrate your meticulousness. This could include experiences where you successfully managed multiple tasks or ensured high-quality execution in previous projects.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Organisational Skills
As an Online Coordinator, you'll need to manage multiple projects simultaneously. Be prepared to discuss specific examples from your past experience where you successfully juggled various tasks and met deadlines. Highlight any project management tools you've used to keep everything on track.
✨Demonstrate Your Attention to Detail
This role requires a keen eye for detail, especially when it comes to asset management and campaign execution. During the interview, mention instances where your attention to detail made a significant impact on a project or campaign. This will show that you understand the importance of precision in this position.
✨Familiarise Yourself with SEO Basics
While not essential, having a basic understanding of SEO can set you apart from other candidates. Brush up on key SEO concepts and be ready to discuss how they relate to online marketing strategies. You might even want to share any relevant experiences where you applied SEO principles in your previous roles.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role, so be ready to talk about your experience working with cross-functional teams. Think of examples where you effectively communicated with creative, digital, or marketing teams to achieve a common goal. This will demonstrate your ability to work well with others and support the brand's vision.