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- Tasks: Lead a team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible working, 20+ days holiday, discounts, and free wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and grow your career in a supportive culture.
- Qualifications: Must be over 18, with strong communication skills and a passion for customer service.
- Other info: Flexible hours available; minimum guaranteed hours of 16 per week.
The predicted salary is between 29520 - 32100 £ per year.
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Sector: Distribution and Warehouse
Contract Type: Permanent
Hours: Full Time
About the Role
Availability Window:
- Mon: 10:00 - 17:00
- Wed: 09:30 - 16:00
- Thu: 07:00 - 15:00
- Fri: 12:00 - 19:00
- Sat: 09:00 - 17:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. This is a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting: Help to serve our shoppers better every day. Meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You Will Be Responsible For
As a Shift Leader, you will be working in a fast-paced retail environment where no day is the same. You will take ownership of activities by coordinating a team to deliver. You will be constantly looking for ways to improve service in your store through on-the-job coaching and feedback.
You will need:
- To role model great, natural customer service ensuring every customer's needs are met.
- To build strong, long-lasting relationships with colleagues to create a team spirit.
- To be a clear communicator, keeping the team well informed.
- To be confident in taking the lead as at times you will be in charge.
- To be flexible in your thinking, making decisions efficiently.
- Energy and drive to deliver beyond expectations and effectively balance priorities.
- To always look for ideas and opportunities to serve Britain’s shoppers a little better every day.
What’s in it for You?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends - save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life’s moments, big and small.
About Us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We always want you to feel represented and that you can be yourself at work. We welcome chats about flexible working.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm.
Fulfilment Shift Leader - Port Glasgow Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Port Glasgow Extra
✨Tip Number 1
Familiarise yourself with the core values and mission of Tesco. Understanding their commitment to customer service and community will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your leadership skills and experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed a team or improved service in previous roles.
✨Tip Number 3
Prepare to discuss your flexibility and decision-making abilities. Think of instances where you had to adapt quickly to changing circumstances and how you effectively balanced priorities.
✨Tip Number 4
Show enthusiasm for the role by researching current trends in retail and customer service. Being knowledgeable about the industry can set you apart and demonstrate your genuine interest in the position.
We think you need these skills to ace Fulfilment Shift Leader - Port Glasgow Extra
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Fulfilment Shift Leader position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Customer Service Skills: Since customer service is at the heart of this role, make sure to emphasise any previous experience you have in customer-facing positions. Use specific examples to demonstrate how you've successfully met customer needs in the past.
Show Leadership Qualities: As a Shift Leader, you'll need to take charge and coordinate a team. Include examples in your application that showcase your leadership skills, such as times when you led a project or motivated a team to achieve goals.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and ensure your documents reflect your enthusiasm for the position and the company’s values.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Customer Service Skills
As a Fulfilment Shift Leader, customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to understand and meet customer needs.
✨Demonstrate Leadership Qualities
You'll be taking charge of a team, so it's important to showcase your leadership skills. Discuss any past experiences where you led a team or project, focusing on how you motivated others and resolved conflicts.
✨Emphasise Flexibility and Problem-Solving
In a fast-paced environment, flexibility is crucial. Be ready to discuss how you've adapted to changing situations in the past and provide examples of how you've made quick decisions to solve problems effectively.
✨Prepare Questions About Team Dynamics
Show your interest in the team by preparing thoughtful questions about team dynamics and culture. This not only demonstrates your enthusiasm for the role but also helps you gauge if the environment aligns with your values.
